Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Olds

Wyandotte,MICHIGAN

Summary

Dynamic Field Technician with a proven track record at Michigan Cat, excelling in workplace safety and professional communication. Enhanced system performance through effective troubleshooting and preventative maintenance, while training new technicians. Recognized for improving customer satisfaction and operational efficiency, leveraging strong organizational skills and expertise in field operations.

Overview

10
10
years of professional experience

Work History

Field Technician

Michigan Cat
07.2020 - Current
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Utilized safety practices with no complaints or accidents.
  • Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.

Yard Person

Michigan CAT
07.2017 - 07.2020
  • Assisted in loading and unloading materials for timely deliveries to customers, ensuring customer satisfaction.
  • Supported yard manager by coordinating daily tasks, providing thorough progress updates, and addressing any challenges.
  • Improved yard organization by implementing efficient space management strategies.
  • Coordinated with transport companies for timely delivery of goods minimizing delays and enhancing end-user experience.
  • Operated heavy machinery such as forklifts, loaders, and cranes skillfully to expedite material handling processes in the yard area effectively.
  • Provided excellent customer service by assisting clients in locating materials within the yard quickly and efficiently.
  • Increased operational efficiency by performing regular maintenance on yard equipment, tools, and vehicles.
  • Reduced waste and material costs with proper inventory management and accurate recordkeeping.

Parts Warehouse

Michigan Cat
07.2015 - 07.2017
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Associates - Criminal Justic

Henry Ford College
Dearborn, MI
06.2012

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection

Timeline

Field Technician

Michigan Cat
07.2020 - Current

Yard Person

Michigan CAT
07.2017 - 07.2020

Parts Warehouse

Michigan Cat
07.2015 - 07.2017

Associates - Criminal Justic

Henry Ford College

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