Jacob Orem

Hub Supervisor

UPS

06.2022 - Current

Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
Collaborated with cross-functional teams to achieve company-wide objectives and improve overall performance.
Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
Spearheaded process improvements that led to significant reductions in operating expenses without compromising quality or service levels.
Reduced employee turnover through effective communication, training, and team-building initiatives.
Improved customer satisfaction by addressing concerns promptly and providing resolutions.
Proactively identified potential bottlenecks in processes before they became critical issues leading to improved workflow.
Provided ongoing training for employees on new equipment, software updates, and best practices in the industry.
Maintained open lines of communication between drivers, dispatchers, warehouse staff members resulting in increased teamwork efficiency.
Boosted productivity by ensuring timely delivery of packages and optimizing route planning.
Utilized data-driven decision-making tools to identify opportunities for optimization within the hub operations, implementing necessary changes effectively.
Ensured all shipments were dispatched on time while maintaining strict compliance with shipping regulations and guidelines.
Recommended measures to improve production methods, equipment performance and team operation and productivity.