Summary
Overview
Work History
Education
Skills
Woodcarving, Arts, Virtual Gaming
Timeline
Generic

Jacob Ortiz

Las Vegas,NV

Summary

Self-motivated MSW-LSW brings proven organizational and customer relations skills. Independently solves problems and keeps on task to handle diverse policy and procedural requirements. Also, a highly dependable coordinator who provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

10
10
years of professional experience

Work History

Health Care Coordinator 2/Intake Specialist

State Of Nevada- Aging And Disability Services
12.2015 - Current

-Completing Preliminary Eligibility Screenings by phone, email, or verbal contact with applicants or designated representatives within 15 working days of receipt of the application.

-Scheduling and Completing face-to-face initial LOC assessments for both FE and PD waivers, within 45 days of application received, to determine eligibility for waiver services.

-Submitting Notices of Decisions (NOD) based off eligibility, LOC, and priority criteria.

-Contacting and scheduling applicants to complete Re-Assessments, to be taken off HCBS wait list for processing.

-Completing and submitting 3010 Communication forms to DWSS to process applicants for FE, to determine financial eligibility

-Completing and submitting 3010 Communication forms to NMO for LOC/Medical Records review, to determine eligibility of PD waiver applicants.

-Mandated Reporter on suspected incidents of abuse, neglect, isolation, abandonment, and exploitation.

-General Administrative Tasks including, scheduling home visits, checking and responding to voicemails, email communication with DHCFP/DWSS/CBCsouthIntake/Applicants, Scanning and uploading documents, mailing providers lists and resources as needed, documenting direct contact with applicants in SAMs software journaling, and manually inputting service deliveries

-Completing and submitting Services Plans for applicants residing in a residential or assisted living facility.


LCADC Intern

The Ridge House
01.2014 - 12.2015

-Provided counseling for the abuse of alcohol and other drugs to reduce the risk of recidivism.

-Making a diagnosis or classification and providing a course of treatment.

-Plan, oversee, facilitate and document patient's recovery

-Co-facilitate assigned group or family sessions as needed.

-Ensure all documentation regarding patient care, treatment, and incidents is completed timely and in a clear, concise manner.

- Completed Comprehensive Biopsychosocial Initial assessments as well as follow up assessments.

-Prepared individual treatment plans for each assigned patient.

Education

Master of Arts - Social Work

University of Southern California
Los Angeles, CA
06.2015

Bachelor of Science - Accounting

Grand Canyon University
Phoenix, AZ
06.2013

High School Diploma -

Douglas High School
Gardnerville, NV
06.2002

Skills

  • Meeting Coordination
  • Regulatory Compliance
  • Scheduling and calendar management
  • Policy and procedure modification
  • MS Office
  • Customer Service
  • Information Collection
  • Document Management
  • Workflow Planning
  • Staff Training
  • Professional Networking
  • Team Leadership
  • Performance Management
  • Documentation and control
  • Multitasking and Organization
  • Bookkeeping
  • Data Entry
  • Workflow Optimization

Woodcarving, Arts, Virtual Gaming

I enjoy outdoor hobbies, such as woodcarving and painting. I also enjoy virtual gaming with my children.

Timeline

Health Care Coordinator 2/Intake Specialist

State Of Nevada- Aging And Disability Services
12.2015 - Current

LCADC Intern

The Ridge House
01.2014 - 12.2015

Master of Arts - Social Work

University of Southern California

Bachelor of Science - Accounting

Grand Canyon University

High School Diploma -

Douglas High School
Jacob Ortiz