Jacob Perez-Solis
Garden Grove,CA
Summary
Hard working Courtesy Clerk providing outstanding customer service to leave good impression. Skilled in answering questions about merchandise, handling returns and refunds and assisting cashiers at checkout. Proven skills in promoting products by connecting with customers and effectively communicating sales recommendations. Well organized, reliable and experienced in setting up displays, restocking shelves and supporting with knowledgeable assistance. Very eager teenager to learn and adapt to different work environment, build connections and to greater expand and learn anything that's in the way.
Overview
1
1
year of professional experience
Work History
Front End Courtesy Clerk
Northgate Gonzlez Markets
Santa Ana, CA
06.2023 - Current
- Assisted with bagging groceries, loading into carts and helping customers to their vehicles.
- Organized the front end of store to maintain a clean and orderly appearance.
- Stocked shelves with products in an organized manner while following proper stocking procedures.
- Provided assistance to other team members as needed or requested by management.
- Identified customer needs by asking questions and advising on best solutions.
- Escorted customers to desired merchandise location.
- Assisted with price checks, go-backs, and replenishing supplies.
Grocery Stock Clerk
Northgate Gonzlez Markets
Santa Ana, CA
06.2023 - Current
- Organized backroom storage areas for efficient retrieval of items.
- Received, unloaded, and processed incoming shipments of grocery items.
- Maintained cleanliness and organization of stockroom, aisles, and displays.
- Resolved customer complaints regarding availability of merchandise or other issues.
- Faced products on shelves and displays to meet company policies.
- Replenished items to maintain stock availability.
Education
High School Diploma -
College And Career Preparatory Academy
Fountain Valley, CA11-2024
Skills
- Price Checking
- Customer Service
- Outgoing and Friendly
- Strong Work Ethic
- Teamwork and Collaboration
- Guest Greeting
- Fluent Bilingual Communication
- Promotional pricing
- Store maintenance
- Attention to Detail
Affiliations
- 3 years of volleyball back in traditional high school and 1 year of wrestling
Languages
Spanish
Professional
Accomplishments
- 2 years on board for Cavaleaders club which was a mentoring and assistance club for incoming freshman and helped with whatever they needed help in academic or personal life. 1 year as treasure and 1 year as vice president.
- 5 year committed contact with Avid program that helps with preparing for college and application processes.
Timeline
Front End Courtesy Clerk
Northgate Gonzlez Markets
06.2023 - Current
Grocery Stock Clerk
Northgate Gonzlez Markets
06.2023 - Current
High School Diploma -
College And Career Preparatory Academy
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