Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Jacob Pertzsch

Jacob Pertzsch

Minneapolis,MN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Field Service Technician

John A. Dalsin & Son Inc.
07.2019 - Current
  • Trained apprentice technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Worked with diverse types of weather and ground conditions.
  • Assisted in the development of company-wide best practices for servicing procedures, contributing to higher efficiency standards across teams.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.

Mass Production Team Leader

Hermes Floral & Greenhouses Inc.
10.2006 - 08.2012
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Evaluated customer needs and feedback to drive product and service improvements.

Assistant Store Manager

Foot Locker Inc.
03.2003 - 10.2006
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

Certificate - Construction Trades

Saint Paul College - A Community And Technical College, Saint Paul, MN
07.2019

High School Diploma -

Onalaska Luther High School, Onalaska, WI
05.1998

Skills

  • Power Tools Operation
  • Building Maintenance
  • Multiple Priorities Management
  • Work Order Management
  • Valid Driver's License
  • Problem-Solving
  • Worksite preparation
  • Relationship Building

Accomplishments

    Goodwill Power of Work Award Winner 2019

Languages

English
Native or Bilingual

Timeline

Field Service Technician - John A. Dalsin & Son Inc.
07.2019 - Current
Mass Production Team Leader - Hermes Floral & Greenhouses Inc.
10.2006 - 08.2012
Assistant Store Manager - Foot Locker Inc.
03.2003 - 10.2006
Saint Paul College - A Community And Technical College - Certificate, Construction Trades
Onalaska Luther High School - High School Diploma,

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Jacob Pertzsch