Jacob Poag
National City,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Work as both a team builder and as an individual.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Penske Automotive
San Diego, CA
04.2022 - Current
- Processed and distributed communications in a timely manner.
- Handled confidential documents ensuring they remain secure.
- Screened incoming calls, emails and other correspondence from internal and external sources.
- Created and maintained filing systems for all relevant documents in an organized fashion.
- Ensured that office supplies were adequately stocked at all times.
- Compiled data from various sources into prepared formats.
- Reviewed drafts of contracts before submission to the Managing Director.
- Responded promptly to requests for information or assistance from internal or external parties.
- Performed other duties as assigned by the Managing Director.
- Facilitated communication between departments within the organization.
- Monitored deadlines on projects managed by the Managing Director.
- Answered inquiries regarding policies, procedures, programs, services offered by employer.
- Processed invoices for payment using accounting software applications.
Amazon Driver
Amazon
San Diego, CA
09.2021 - 03.2022
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
Team Leader
Chick-fil-A
National City, CA
07.2018 - 08.2021
- Maintained the company core values at the forefront to ensure each person was treated respectfully.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Completed daily quality assurance duties to provide feedback for improvements.
Education
High School Diploma -
Chula Vista Senior High School
Chula Vista, CA06-2018
Skills
- Teamwork and Collaboration
- Problem Solving Aptitude
- Problem-Solving Abilities
- Multitasking
- Reliability
- Self Motivation
- Work Order Processing
- Power Tools Operation
- Hand Tools Operation
- Adaptability
References
Joseph Cano
| Director of Operations at Chick-Fil-A |
Phone: (619) 598-4718
Email: JCanoAE@icloud.com
Isaiah Rodriguez
| Lab Specialist |
Phone: (619)884-9727
Ruben Cortez
| Senior Accountant |
Phone: (619)384-8869
Email: Rcortezsd@gmail.com
Timeline
Administrative Assistant
Penske Automotive
04.2022 - Current
Amazon Driver
Amazon
09.2021 - 03.2022
Team Leader
Chick-fil-A
07.2018 - 08.2021
High School Diploma -
Chula Vista Senior High School