Jacob Pranski
Parkersburg,WV
Summary
Experienced customer relations professional with over 10 years of experience. Skilled in communication, problem-solving, and resourcefulness, with a proven track record of providing excellent customer service. Able to effectively manage customer relationships and resolve issues to ensure customer satisfaction. A reliable and dedicated team player who is committed to delivering exceptional results but highly adept to independent working & self guidance.
Overview
15
15
years of professional experience
Work History
Job Coach
Mach 1 CRP Services
10.2024 - Current
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Established a supportive environment for clients, conducting regular check-ins to address any concerns or obstacles during the job search process.
Inspector
DataComp
01.2021 - Current
- Conduct thorough inspections of mobile and manufactured homes to assess value, condition, and quality for lending companies, providing detailed reports and recommendations to inform decision-making and mitigate risk.
- Evaluate home viability for lending company.
- Prepare and present reports to lending companies summarizing inspection findings and making recommendations for lending decisions.
Enumerator (Temporary)
US Censors Bureau
01.2020 - 12.2020
- Gathered information and expanded knowledge for the US Government
- Enumerator (Temporary)
- US Censors Bureau
- Beckley, WV
- Jan, 2020 - Dec, 2020
Liason Officer
StressBreak
01.2010 - 01.2020
- Formulated and built extensive relations between Chiropractors, clients, & agents.
- Optimized relations between Chiropractors, clients, & agents.
- Formulated solutions to resolve issues between client and company.
- Stabilized and refined agent performance.
- Managed HR duties.
- Carried out standard to advanced Administrative duties
Education
Licence - Massage Therapy
Everest Institute
Cross Lanes, WV06.2009
Skills
- Customer service
- Communication skills
- Computer literacy
- Leadership
- Human resources
- Project management
- Writing skills
- Data entry
- Organizational skills
- Data collection
- Data gathering
- Skill development
- Progress monitoring
- Performance assessments
- Interview coaching
- Community networking
- Professional ethics
- Social media proficiency
- Marketing
- Intake documentation
- Public speaking
- Documentation and recordkeeping
LANGUAGES
American Sign Language
Timeline
Job Coach
Mach 1 CRP Services
10.2024 - Current
Inspector
DataComp
01.2021 - Current
Enumerator (Temporary)
US Censors Bureau
01.2020 - 12.2020
Liason Officer
StressBreak
01.2010 - 01.2020
Licence - Massage Therapy
Everest Institute
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