Jacob Ramirez
Jacobs Rad Records
Holland,USA
19
years of professional experience
Results-driven technician specializing in installation and maintenance of equipment. Expert in troubleshooting and system configuration to enhance performance. Demonstrates strong collaboration and problem-solving abilities, delivering effective solutions with a commitment to quality.
Work History
Owner/Operator
18 Years 2 Months- Sourced media and merchandise from diverse suppliers to enhance product offerings.
- Evaluated and assigned grades to media items based on established criteria.
- Maintained precise inventory records to ensure stock accuracy.
- Processing and pulling sold merchandise.
- Packaging and shipping media globally.
- Delivered exceptional customer service by responding to client needs.
Technical Operator II
1 Year 1 Month- Led production crew across multiple lines to ensure efficient operations.
- Troubleshoot technological issues.
- Troubleshot technological issues to maintain workflow and minimize downtime.
- Organized break times to maintain team productivity and morale.
- Assigned operators to strategic positions, optimizing team efficiency and productivity.
- Use volume graphics software.
- Maintained company safety standards.
- Manage breaks.
- Operated Hilo forklifts to transport materials safely within the facility.
Cable/Alarm Technician
3 Years 5 Months- Install cable, telephone, internet, and home security in individual residences and businesses.
- Utilized hand tools effectively to perform installations and repairs.
- Enhanced customer satisfaction by being knowledgeable about all products and services.
- Utilized software systems for activating and setting up equipment correctly.
- Instructed customers on product functions and settings for enhanced usability.
- Guide customers through functions and settings on all products.
Restaurant Assistant Manager/ Bartender/ Server/ Line Cook
4 Years 9 Months- Supported managers by organizing daily operations and coordinating schedules.
- Develop new craft cocktail, beer and wine menus every six months.
- Order beer wine and liquor for both bars and banquet events.
- Work with all functions of MICROS POS system.
- Ordered beer, wine, and liquor for bars and banquet events to ensure availability and quality service.
- Maintained complete inventory of beer, wine, and liquor to support operational efficiency.
- Monitored food handling procedures to maintain safety standards.
- Mixed and served beverages to enhance customers' dining experiences.
- Service drinks to bar and restaurant guests.
- Knowledge of all specialty drinks and martinis' standard drink recipes.
- Knowledge of all specialty drinks and martini’s standard drink recipes.
- Engaged with customers to enhance their dining experience and satisfaction.
- Highlight daily specials to guests, being highly knowledgeable of the cuisine.
- Successfully takes orders and manages multiple tables/guests.
- Executed setup, service, and breakdown of banquet event orders and special events to deliver seamless guest experiences.
- Executed menu item preparation and cooking at various kitchen stations.
- Preparation and execution of menu items at multiple workstations.
- Ensure proper food handling procedures followed.
Restaurant Assistant Manager
4 Years 1 Month- Promote guest satisfaction for steady repeat business.
- Handled daily revenue summary reports and daily deposits.
- Enhanced guest satisfaction, contributing to steady repeat business.
- Cash drawer and safe balance daily.
- Created weekly work schedule for staff to ensure adequate coverage.
- Ensure proper food handling procedures are followed by all employees.
Education
Associate of Applied Science - Network Administration
Skills
Network administration
Mechanical systems
Cable installation
Operational leadership
Fiber optic splicing
Telecommunication
Customer support
Software diagnostics
Logistics coordination
Customer engagement
Additional Information
Authorized to work in the US for any employer
Timeline
Technical Operator II
LG Energy Solution
07.2020 - 08.2021Read More
Cable/Alarm Technician
OC Communications
07.2016 - 12.2019Read More
Restaurant Assistant Manager/ Bartender/ Server/ Line Cook
City Flats Hotel
09.2011 - 06.2016Read More
Owner/Operator
Jacobs Rad Records
09.2008 - CurrentRead More
Restaurant Assistant Manager
Subs-N-More
08.2007 - 09.2011Read More
Grand Rapids Community College
Associate of Applied Science from Network Administration
Read More