Jacob Reilly
Fishers,IN
Summary
Results-driven Area Development Manager with a proven track record of enhancing productivity and achieving operational efficiency. Expertise in strategic planning, market analysis, and team leadership, complemented by strong negotiation and problem-solving skills. Demonstrated ability to build solid relationships with stakeholders while inspiring teams to exceed performance targets. Aiming to leverage these competencies to drive sustainable business growth.
Overview
5
5
years of professional experience
Work History
Area Development Manager
COOP by Ryder
Indianapolis, USA
08.2023 - Current
- Grew largest account revenue from $518K in 2024 to projected $1.37M in 2026 (+164%), while increasing reservations from 406 to 516 (+27%).
- Achieved a notable 90% increase in lead response time.
- Optimized internal workflows to reduce Accounts Receivables collection time by half YOY for Q3.
- Achieved a 17% YOY increase in Voice of the Customer (VoC) rating in 2024.
Market Manager Central Region
COOP by Ryder
Indianapolis, USA
08.2022 - 08.2023
- Promoted customer success by leveraging cross-functional teamwork.
- Boosted rental days by 44% from 4,054 in July 2022 to 5,823 in July 2023.
- 2022 Top Market Manager Award: 17,370 growth days.
- Streamlined asset portfolio with 2,918 units to promote rental performance.
Fleet Partnership Manager
COOP by Ryder
St Louis, USA
02.2022 - 08.2022
- Prospected and closed new national customer valuing $122,688 rental spend within first year.
- Utilized value-based collaboration techniques to target fleet customers.
- Ensured exceptional customer satisfaction through problem-solving and support.
- Facilitated customer engagement to promote fleet expansion.
Branch Assistant Manager
Enterprise Holdings
St Louis, USA
03.2021 - 01.2022
- Coached trainees to consistently exceed established sales targets.
- Evaluated customer accounts to ensure optimal revenue generation.
- Maximized financial gains by effectively controlling all aspects of rental assets.
Education
Bachelor of Arts - Public Relations & Business
Loras College
Dubuque, IA05.2017
Skills
- Customer Success
- Collaboration
- Training and Development
- Product Positioning
- Corporate Communications
- Executive Relationship Management
- Database Management
- Leadership
- Customer Lifecycle Management
- Process Improvement
- Experienced with Slack
- Experienced in HubSpot
Accomplishments
- 2022 Top Market Manager Award
Timeline
Area Development Manager
COOP by Ryder
08.2023 - Current
Market Manager Central Region
COOP by Ryder
08.2022 - 08.2023
Fleet Partnership Manager
COOP by Ryder
02.2022 - 08.2022
Branch Assistant Manager
Enterprise Holdings
03.2021 - 01.2022
Bachelor of Arts - Public Relations & Business
Loras College