Jacob Richardson
Jeffersonville,IN
Summary
Accomplished operator and worker in any field, adept in streamlining workflows and enhancing production efficiency. Demonstrates exceptional problem-solving, teamwork and leadership skills, contributing to a significant improvement in project completion rates. Renowned for dependability and the ability to manage time effectively, ensuring optimal productivity and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Delivery Associate
R&H Logistics
09.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Professional Mover
Wildcat Moving Company
05.2021 - 08.2021
- Ensured timely completion of moving projects by effectively managing time and resources.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100+ lbs.
- Developed strong rapport with customers, addressing any concerns or special requests to ensure a smooth moving experience.
- Contributed to positive company reputation by providing exceptional customer service at all times.
- Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
Machine Operator
Parker-Hannifin HVAC
01.2018 - 01.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Pro Service Associate
Lowes Home Improvement Stores
08.2017 - 12.2017
- Responded to customer calls and emails to answer questions about products and services.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
Ironworker
PetroChem
07.2016 - 06.2017
- Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
- Erected structural steel and iron frameworks for buildings and other structures.
- Upheld high-quality craftsmanship standards while working on complex projects, resulting in successful completion with minimal defects or rework required.
- Cut metal components to required lengths using metal shears, hacksaws, and bar cutters.
- Ensured structural integrity by properly installing and aligning steel components according to specifications.
Machine Operator
Martinrea Heavy Stamping
05.2014 - 06.2016
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Replenished materials and supplies as needed to maintain production.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Education
High School Diploma -
Oldham County High School
Buckner, KYAssociate of Arts - General Studies
Ivy Tech Community College of Indiana
Indianapolis, IN05.2025
Skills
- Loading and unloading
- Package handling
- Deadline Adherence
- Motivational Leadership
- Problem-Solving
- Teamwork and Collaboration
- Valid Driver's License
- Time management skills
- Heavy Lifting
- Dependable and reliable
- Relationship Building
- Task Delegation
Carpentry
I enjoy constructing wooden projects such as desks and other types of cabinetry. Also with experience in home construction, installing new rooms to residential and commercial properties.
Timeline
Delivery Associate
R&H Logistics
09.2021 - Current
Professional Mover
Wildcat Moving Company
05.2021 - 08.2021
Machine Operator
Parker-Hannifin HVAC
01.2018 - 01.2021
Pro Service Associate
Lowes Home Improvement Stores
08.2017 - 12.2017
Ironworker
PetroChem
07.2016 - 06.2017
Machine Operator
Martinrea Heavy Stamping
05.2014 - 06.2016
High School Diploma -
Oldham County High School
Associate of Arts - General Studies
Ivy Tech Community College of Indiana