Jacob Richardson
Glasgow,KY
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
15
15
years of professional experience
2014
2014
years of post-secondary education
Work History
Team Lead
Tractor Supply
Glasgow, KY
09.2023 - Current
- Supervised daily operations and ensured team adherence to safety protocols.
- Trained new staff on company policies and customer service standards.
- Managed inventory levels and coordinated restocking of merchandise.
- Led team to improve operational workflows and enhance productivity.
- Mentored staff on best practices and skill development techniques.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Team Member
Amneal
Glasgow, Ky
04.2021 - 09.2023
- Run products on a line to stack on pallet
- Box up product ready to ship it out
- Received product and brought it out onto floor and checking over orders
- Operated machinery for efficient production and packaging processes.
- Maintained cleanliness and organization in work areas to ensure safety compliance.
Assistant Meat Manager
Houchens Industries Inc. IGA
Glasgow, Ky
03.2018 - 04.2020
- Managing the meat department including ordering, cutting meat and stocking shelves
- Assisted in managing daily meat department operations and inventory control.
- Trained and supervised team members in meat preparation and safety protocols.
- Ensured compliance with health regulations during meat handling and display.
- Coordinated product ordering and maintained optimal stock levels for freshness.
- Maintained cleanliness and organization of the meat department workspace.
- Implemented promotional displays to enhance product visibility and customer interest.
- Packed display case with meat and poultry products, checking price tags for accuracy.
- Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
- Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
- Implemented health and food safety protocols for sales and production environments.
- Performed waste minimization, saleable yield and predictive costing methods for meat department.
Stocker/Cashier
Houchens Industries Inc. IGA
Glasgow, Ky
02.2011 - 03.2018
- Stocked shelves with products to maintain organized displays.
- Assisted customers in locating products and answering inquiries.
- Maintained cleanliness and orderliness of storage areas and sales floor.
- Collaborated with team members to ensure efficient restocking processes.
- Followed safety protocols while handling products and equipment.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Education
Glasgow High School
Glasgow, KySkills
- Quality control
- Customer service
- Team collaboration
- Problem solving
- Conflict resolution
- Motivational leadership
- Adaptation to change
- Continuous development
- Team leadership
- Employee training
- Customer resolution
- Customer relationship management
- Workflow optimization
- Time management
Affiliations
Disc golf
Golf
Timeline
Team Lead
Tractor Supply
09.2023 - Current
Team Member
Amneal
04.2021 - 09.2023
Assistant Meat Manager
Houchens Industries Inc. IGA
03.2018 - 04.2020
Stocker/Cashier
Houchens Industries Inc. IGA
02.2011 - 03.2018
Glasgow High School