Jacob Robertson
Springdale,United States
Summary
Highly skilled professional with expertise in AutoCAD, Solidworks, and Minitab, complemented by proficiency in Microsoft Excel, PowerPoint, and Word. Adept at process design, project planning, and team leadership, I will ensure adherence to safety standards and efficient execution. Experienced in budgeting, financial fraud detection, and internal audits, Investigators bring analytical thinking and legal knowledge for comprehensive risk management. Proficient in Tableau and records research, I contribute to organizational success through strategic problem-solving and meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Fraud Investigator
Arkansas Department Of Labor And Licensing
10.2023 - Current
- Strong investigative and analytical skills to identify and track fraudulent activities.
- Excellent communication skills for conducting interviews, interrogations, and testifying in court.
- Investigate complaints related to labor and licensing fraud in the state of Arkansas.
- Monitor and identify potential fraudulent activities within labor and licensing domains.
- Maintain detailed and accurate records of investigations and findings.
- Provide testimony in court when necessary to support legal proceedings.
- Teamwork and collaboration skills to work effectively with other agencies to preserve the integrity of Arkansas's licensing and labor laws.
Delivery Driver
Logistics 1060
03.2023 - 08.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Manager
Riders Travel Liquor Store
01.2021 - 08.2022
- Performed Sales
- Customer Service
- Merchandise Arrangement
- Open and close store
- Deposits and inventory
- Scheduling
- Check-in delivery trucks
Farm Hand
Harness IP
06.2018 - 08.2022
- Summer and occasional extra help.
- Manual Labor
- Construction: use of power tools
- Farm animal handling
Student Staff
Southern Arkansas University
08.2020 - 12.2020
- Event setup
- Service calls
- Time ordinate task
Crew Member
Southern Arkansas University
01.2020 - 08.2020
- Painted dorm rooms and classrooms
- Physical plant employee on campus
- All lawn care needs, including mowing, landscaping, and planting.
- Moved items and set up for campus events.
Stocker
Walmart
05.2018 - 10.2019
- Stock merchandise
- Organize products
- Unload supply trucks
- Performed Customer Service
Assistant Manager
DBAT-Allen
06.2018 - 08.2019
- Scheduling appointments
- Established Sales
- Online scheduling
- Opening and closing store
Education
MBA - Data Analyist
Southern Arkansas University
Magnolia, AR12.2023
Bachelor's degree, Engineering/Physics & Industrial Technology -
Southern Arkansas University
Magnolia, AR08.2022
Associate's, General Studies -
South Arkansas Community College Seark
Pine Bluff, AR08.2020
High school diploma -
Woodlawn High School
Rison, AR05.2019
Skills
- AutoCAD
- Excel
- Microsoft Excel
- PowerPoint
- Microsoft PowerPoint
- Word
- Microsoft Word
- Minitab
- Solidworks
- Tableau
- Budget
- Safety standards
- Process design
- Project Planning
- Scheduling
- Team Leadership
- Time Management
- Financial Fraud
- Internal Audits
- Evidence collection
- Legal knowledge
- Analytical thinking
- Data analysis
- Records Research
Additional Information
Professional References:
Sara Lunsford (Former Supervisor)
D-Bat
4 Colony Cove
White Hall, AR 71602
+1(870) 329-7136
Email: slinzy@yahoo.com
Sara was a partial owner of the company as I worked for D-Bat. We crossed paths on multiple occasions.
Regina Harness (Former Supervisor)
Harness Farm
813 Pipeline rd
Jefferson, Ar 72079
+1(870) 550-4273
Email: rharnes2@gmail.com
Regina is the wife of the owner of the farm. She would supervise most tasks assigned to me.
Affiliations
- Sigma Pi
Timeline
Fraud Investigator
Arkansas Department Of Labor And Licensing
10.2023 - Current
Delivery Driver
Logistics 1060
03.2023 - 08.2023
Manager
Riders Travel Liquor Store
01.2021 - 08.2022
Student Staff
Southern Arkansas University
08.2020 - 12.2020
Crew Member
Southern Arkansas University
01.2020 - 08.2020
Farm Hand
Harness IP
06.2018 - 08.2022
Assistant Manager
DBAT-Allen
06.2018 - 08.2019
Stocker
Walmart
05.2018 - 10.2019
MBA - Data Analyist
Southern Arkansas University
Bachelor's degree, Engineering/Physics & Industrial Technology -
Southern Arkansas University
Associate's, General Studies -
South Arkansas Community College Seark
High school diploma -
Woodlawn High School
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