Jacob Rogers McFarland
Wildomar,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Route Driver
Amazon
01.2024 - Current
- Improved customer satisfaction by providing timely and accurate deliveries of products.
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Inspected and loaded delivery trucks and picked up customer returns.
Delivery Driver
Door Dash
01.2024 - Current
- Coordinate with restaurants and customers to ensure timely and accurate deliveries
- Follow all traffic and safety laws while making deliveries to ensure the safety of yourself, other drivers, and pedestrians.
- Maintain a professional and positive attitude when interacting with customers, representing the DoorDash brand, and providing excellent customer service.
- Ensure proper handling and storage of food to maintain quality and freshness during delivery.
- Provide real-time updates to customers regarding their delivery status to ensure transparency and customer satisfaction.
Delivery Driver
Dominos Pizza Inc.
02.2020 - 01.2024
- Maintain a clean and organized vehicle to ensure food safety and customer satisfaction.
- Deliver orders to customers in a timely and efficient manner to ensure customer satisfaction and meet delivery targets.
- Provide excellent customer service by ensuring orders are delivered with a friendly and professional attitude, resolving any customer concerns or complaints promptly and to the satisfaction of the customer.
- Responsible for opening the store and prepping everything to open.
- Responsible for closing shifts, breaking down all food items, cleaning the store and the dishes.
Shopper
Instacart
09.2018 - 10.2020
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences when an item is out of stock or does not look good.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Resolved customer complaints promptly, ensuring high levels of satisfaction and repeat business.
- Memorized store layouts to fulfill orders using the shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending drop off to customer.
Apprentice
BZ Roof'n
06.2012 - 09.2018
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Developed proficiency in industry-specific tools through hands-on training.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Assisted Senior roofers in performing roofing tasks such as installing shingles, Cleaning gutters, and repairing damaged areas.
- Assisted in the inspection and evaluation of roofs for potential repairs or replacements.
- Assisted in properly disposing of roofing materials and debris to maintain a clean and safe work environment.
Human Directional
Creative Outdoor Advertising
09.2015 - 02.2018
- Ensured that the signs and flyers were strategically placed in high-traffic areas to maximize visibility and reach potential customers.
- Effectively handled customer inquiries, provided directions, and answered questions about the open house event and the advertised properties.
Education
High School Diploma -
Temescal Canyon High School
28755 El Toro Rd Lake Elsinore, CA 9253205.2015
Skills
- Effective communication
- Verifying Order Accuracy
- Prioritizing Orders
- Product knowledge expertise
- Active listening
- Multitasking capabilities
- Loss prevention awareness
- Team collaboration
- Problem-solving abilities
- Customer service excellence
- Strong work ethic
- Cash Handling and Management
Timeline
Route Driver
Amazon
01.2024 - Current
Delivery Driver
Door Dash
01.2024 - Current
Delivery Driver
Dominos Pizza Inc.
02.2020 - 01.2024
Shopper
Instacart
09.2018 - 10.2020
Human Directional
Creative Outdoor Advertising
09.2015 - 02.2018
Apprentice
BZ Roof'n
06.2012 - 09.2018
High School Diploma -
Temescal Canyon High School