Jacob Roque

Miami Garden

Summary

Proactive and detail-oriented with experience at Iramis Gym, adept in cash management and enhancing customer satisfaction. Excelled in multitasking and significantly reduced data entry errors, demonstrating effective customer communication. Achieved timely completion of tasks, showcasing an ability to prioritize and manage multiple assignments efficiently.

Overview

years of professional experience

Work History

Gym Clerk

Iramis Gym

01.2022 - 12.2024

Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.

Education

High School Diploma -

Sports Leadership And Management Charter School

542 NW 12th Ave Miami, FL 33136

Bachelor - Business Management

FIU

11200 SW 8th St, Miami, FL 33199

08-2027

Skills

Telephone etiquette
Customer satisfaction

Cash handling
Cash management

Languages

Spanish

Native or Bilingual

English