Jacob Ruh
Boca Raton,United States
Summary
Proven track record of exceeding sales targets by closely monitoring employee performance and creating optimal schedules. Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and customer service needs. Professional who is both energetic and poised. Assistant Manager with experience providing the leadership required for increased sales and profit margins. Sales, personnel management, accounting, and inventory management are all areas in which I excel. Interacted with over 2,000 customers, vendors, and associates per month to resolve customer and service-related issues. Super strong work ethic, Always happy and ready to make adjustments, Willing to try anything to maximize sales and reviews.
Overview
6
6
years of professional experience
Work History
Crew Lead
REDWOOD LANDSCAPING LLC
01.2018 - 09.2022
- Mentored junior team members, fostering career growth and development opportunities.
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
- Serviced over 200 lawns per week.
Front Desk Supervisor
Courtyard by Marriott
01.2023 - Current
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
- Assisted in increasing room occupancy rates by 10% since start date.
- Brought up Intent To Recommend by 25% through the year.
Assistant Manager
Big John Steak & Onion
05.2019 - 09.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and creating weekly employee schedules.
- Managed 15+ Employee Payroll.
Education
Management
Michigan State University
Fitness Administration/Management
Florida Atlantic University
2024
High School Diploma -
Okemos High School
Okemos, MI05.2020
Skills
- ServSafe Food Handler
- Skills
- Acquisitions
- Budgeting
- Cooking
- Customer relations
- Mentoring
- Office administration
- Payroll processing
- Quality
- Spanish
Affiliations
- FAU Delta Sigma Pi
Languages
English
Native or Bilingual
Spanish
Professional Working
Italian
Limited Working
Timeline
Front Desk Supervisor
Courtyard by Marriott
01.2023 - Current
Assistant Manager
Big John Steak & Onion
05.2019 - 09.2022
Crew Lead
REDWOOD LANDSCAPING LLC
01.2018 - 09.2022
Management
Michigan State University
Fitness Administration/Management
Florida Atlantic University
High School Diploma -
Okemos High School
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