Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jacob Rushing

gresham

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Advisor

Ron Tonkin Chevrolet
05.2025 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Armed Security Supervisor

Allied Universal Security Services
09.2024 - Current
  • Monitored building access and identified all officials and employees before authorizing entrance.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Monitored access control systems to ensure only authorized personnel were allowed entry to premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Prepared detailed reports summarizing all incidents that occurred during shifts under my supervision.

Service Advisor

Ron Tonkin Chevrolet
01.2023 - 09.2024
  • Prepared invoices for services rendered and collected payments from customers.
  • Promptly responded to customer inquiries via phone, email or in person.
  • Explained the features and benefits of products or services offered by the dealership to customers.

Education

High School Diploma -

Centennial High School
Gresham, OR
06-2020

Skills

  • Customer Service
  • Client rapport
  • CRM Software
  • Multitasking and Organization
  • Attention to detail
  • Strong work ethic
  • Communication skills

Certification

  • DPSST Private armed security
  • DPSST Private security
  • American Red Cross first-aid and CPR

References

References available upon request.

Timeline

Service Advisor

Ron Tonkin Chevrolet
05.2025 - Current

Armed Security Supervisor

Allied Universal Security Services
09.2024 - Current

Service Advisor

Ron Tonkin Chevrolet
01.2023 - 09.2024

High School Diploma -

Centennial High School

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