Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Russell

Washington Court House,OH

Summary

Relationship-oriented professional experienced in handling customer needs and building up relationships. Skilled at maximizing client satisfaction and firm profits by utilizing in-depth product knowledge and hands-on customer service.

Overview

5
5
years of professional experience

Work History

Relationship Banker

LCNB National Bank
Washington Court House, OH
10.2023 - Current
  • Acquired industry-specific knowledge and communication skills as well as developed a fuller understanding of the bank's operations and the financial services
  • Created long lasting personable and trusting relationships between clients and myself
  • Solved problems with account issues face to face and over the phone
  • Referred clients to different programs that could aid in their financial well being
  • Helped with the launch of the Ohio Homebuyer product at LCNB which helped current and prospective homeowners
  • Put clients into the best account for them and cross sold products and services

Delivery Driver

Donatos
Grove City, Ohio
08.2021 - Current
  • Served as the primary point of contact for every customer served
  • Managed a personal bank and maintained an accurate record of deliveries
  • Communicated efficiently to give the best experience to customers

Store Associate

Donatos
Grove City, OH
05.2019 - 08.2021
  • Worked quickly and efficiently in a fast paced and ever-changing work enviorment
  • Supported the management of teams and aided in analysis of food waste and labor costs
  • Balanced the store at the end of operating days to insure complete and accurate accounts
  • Trained individuals at multiple task to best integrate them into the work they were performing

Education

Bachelor of Science - Financial Planning

Franklin University
Columbus, OH
12-2024

Associate of Arts - Business Administration

Columbus State Community College
Columbus, OH
05-2024

Skills

  • Active Listening
  • Critical Thinking
  • Accountable
  • Problem Solving
  • Analytical skills
  • Time Management
  • Relationship Building
  • Ambitious

Timeline

Relationship Banker

LCNB National Bank
10.2023 - Current

Delivery Driver

Donatos
08.2021 - Current

Store Associate

Donatos
05.2019 - 08.2021

Bachelor of Science - Financial Planning

Franklin University

Associate of Arts - Business Administration

Columbus State Community College

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Jacob Russell