Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Mullets Fish Camp
06.2021 - 10.2023
Improved overall customer satisfaction by implementing new service standards and staff training programs.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Sales Executive
Magnolia Audio Video
06.2019 - 03.2021
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needsrequirements.
Kitchen and Bath Designer
Lowes Home Improvment
03.2017 - 08.2019
Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
Developed detailed project plans for successful kitchen and bath installations, resulting in timely completion and minimal disruptions.
Optimized use of space in kitchen and bath designs by incorporating creative storage solutions.
Generated increased sales through effective presentations of design concepts to clients.