Jacob Schell
Thornton CO,CO
Summary
Dynamic Front End Courtesy Clerk with a proven track record at King Soopers, excelling in customer service and merchandise stocking. Skilled in fostering customer loyalty through effective communication and interpersonal relations. Demonstrated ability to increase sales and train new employees, showcasing a blend of hard and soft skills essential for retail success.
Overview
23
23
years of professional experience
Work History
Front End Courtesy Clerk
King Soopers
13700 Colorado Blvd, Thornton, CO 80602
08.2002 - Current
- Restocked and organized merchandise in front lanes.
- Returned unwanted items to correct store locations and restocked shelves.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Maintained clean and tidy checkout area to optimize service delivery.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Met existing customers to review current services and expand sales opportunities.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Maintained current knowledge of evolving changes in marketplace.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
Education
High School Diploma -
Prairie View
12909 E 120th Ave, Henderson, CO 8064005-2021
Skills
- Interpersonal relations
- Store maintenance
- Guest greeting
- Product location
- Shelf stocking
- Money handling
- Merchandise stocking
- Loading merchandise
- Customer service
- Effective communication
- Workplace safety
- Stocking shelves
Accomplishments
- Achieved opening and closing the store through effectively helping with preparing/putting away merchandise, and cleansing and storing items in their respectful places.
Timeline
Front End Courtesy Clerk
King Soopers
08.2002 - Current
High School Diploma -
Prairie View