Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Schildtknecht

White Hall,MD

Summary

Dynamic Service Technician with extensive experience at MTD Services Inc., excelling in installation and repair of a variety of systems and equipments. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in equipment troubleshooting and preventive maintenance, ensuring operational efficiency and safety in diverse environments. Fast paced learner with an eagerness for more knowledge. Prepared for emergency situations that require quick critical thinking and response time in a professional manner.

Overview

9
9
years of professional experience

Work History

Service Technician

MTD Services Inc.
01.2025 - Current

Serviced a wide variety of automotive equipment and accessories including:

•Air systems

•Diaphragm/Centerflow pumps

•Preventive Maintenance services

•Hydraulics

•Electrical (Starters/Contactors/Fuses/Relays/Capacitors/

Electric motors)

•Exhaust Systems

•Oil systems

•Pipe Fitting


•Communicated directly with Customers/Managers/Owners and provided detailed information, knowledge, and solutions when repairing , quoting , or fixing equipment or various repairs

•Demonstrated to Customers/Managers/Owners how to operate equipment safely and properly to prevent danger hazards in the work environment

•Drove company service truck to various locations to provide services and repairs

•Performed routine maintenance,repairs, and checks on the company service truck

Installer

MTD Services Inc.
06.2022 - 08.2024
  • Installed/Constructed various equipment, components, and structures/foundations according to specifications and such as
  • Exhaust Systems
  • Air Pipe Systems
  • Bulk Oil Systems
  • Concrete/Construction
  • Hydraulics
  • Conducted deactivations and removals of outdated and broken equipments, components, and systems
  • Conducted thorough inspections to ensure quality and functionality of the installations
  • Communicated with customers to ensure satisfaction of the installations performed
  • Operated heavy machinery (Scissor Lift, Forklift, Tractor)
  • Drove heavy equipment and trailers to various job sites and locations
  • Performed routine maintenance checks on the trailers,truck, and equipment

Service Technician/Installer Helper

RDS Services
03.2020 - 06.2022

•Learned various methods and procedures in order to repair automotive equipment safely and effectively


•Conducted repairs safely and under guidance of a veteran technician and mentor


•Installed various equipments and machines and assisted in larger installations


•Assisted veteran technician and learned communication skills with customers and how to approach situations in a professional and productive manner

Installer Helper

A.R. Automotive
02.2017 - 03.2020
  • Assisted technicians with installation of automotive parts and systems
  • Operated hand tools and equipment to support installation processes.
  • Maintained cleanliness and organization of work area
  • Pre-assembled equipments for the installation process
  • Operated heavy machinery (Tractor,Forklift,)
  • Conducted deactivations and removals of various broken or outdated equipments and components

Education

High School Diploma -

Hereford Highschool
17301 York Rd, Parkton, MD 21120

Skills

  • Installation and repair
  • Attention to detail
  • Customer service
  • Work with no supervision
  • Reliable
  • Valid Driver's license
  • Flexible and adaptable
  • Power tool proficiency
  • Repair techniques
  • Documentation and reporting
  • Equipment troubleshooting
  • OSHA requirements
  • Professional and courteous
  • Heavy lifting
  • Service reports
  • Mechanical aptitude
  • Hand tool expertise
  • System installation
  • Equipment inspection
  • Analytical thinking
  • Time tracking
  • Customer relationship management
  • Preventive Maintenance
  • Operating test equipment
  • Testing and evaluation
  • Regulatory compliance
  • Equipment demonstration
  • Communication skills with clients
  • Residential construction
  • Commercial construction
  • Construction management
  • Plumbing
  • Mechanical tools
  • Field service management
  • Verbal and written communication
  • Hand tools
  • System upgrades
  • Equipment maintenance
  • Emergency response
  • Testing and analysis
  • Service ticket accuracy
  • Troubleshooting and Diagnostics
  • Maintenance and repair
  • Service call response
  • Following safety practices
  • Equipment installation
  • Problem-solving

Timeline

Service Technician

MTD Services Inc.
01.2025 - Current

Installer

MTD Services Inc.
06.2022 - 08.2024

Service Technician/Installer Helper

RDS Services
03.2020 - 06.2022

Installer Helper

A.R. Automotive
02.2017 - 03.2020

High School Diploma -

Hereford Highschool