Jacob Schisler
Enid,OK
Summary
Hardworking and reliable employee with strong ability in customer service. Offering reliability and drive. Highly organized, proactive and punctual with team-oriented mentality.
Overview
17
17
years of professional experience
Work History
Shop Manager
Enid Glass Works
Enid, OK
08.2023 - Current
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Trained and mentored associates to teach daily tasks and procedures.
- Installed various shower enclosures. Frameless, semi frameless, sliders, 3/8 heavy door plus side lites.
- Installed single and double strength residential windows, installed residential IG windows.
- Installed commercial store fronts using Trulite metal.
- Achieved successful installation of Trulite doors while expanding knowledge of Kawneer and Oldcastle door systems. Contributed to project success by implementing effective installation strategies and resolving technical challenges. Enhanced team performance through proactive support and knowledge sharing.
- Cut SS,DS,3/16,1/4 plate,1/4 mirror,laminated glass to various sizes.
Store Manager
Safelite Auto Glass Enid OK
Enid, OK
07.2018 - 03.2022
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Trained and mentored associates to teach daily tasks and procedures.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Auto Glass Technician
Safelite Auto Glass
Fairfield, Ca
07.2009 - 07.2018
- Repaired and installed different types of automobile glass in various makes and models.
- Maintained neat, clean and safe work areas.
- Received and submitted payments for work.
- Prepared work orders, set up and updated accounts and closed out service tickets.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Vacaville High School
Vacaville, CA06-2005
Skills
- Customer service
- Employee management
- Health and safety
- Invoicing
Timeline
Shop Manager
Enid Glass Works
08.2023 - Current
Store Manager
Safelite Auto Glass Enid OK
07.2018 - 03.2022
Auto Glass Technician
Safelite Auto Glass
07.2009 - 07.2018
High School Diploma -
Vacaville High School