Jacob Serrano
bloomfield,NJ
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Organic Sun Market
10.2022 - 08.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote organic products effectively.
- Processed transactions accurately, ensuring efficient checkout procedures.
- Collaborated with team members to manage inventory levels and restock shelves promptly.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bloomfield High School
160 Broad St, Bloomfield, NJ 0700306-2025
Certificate of Technical Studies - Engine Mechanics
Universal Techinal Institute
Bloomfield, NJ08-2024
Skills
- Problem-solving
- Customer assistance
- Money handling
- Product knowledge
- POS system operation
- Teamwork and collaboration
- Automotive Knowledge
- Adobe Illustrator and Photoshop knowledge
- Animal Care
Timeline
Retail Sales Associate
Organic Sun Market
10.2022 - 08.2024
Bloomfield High School
Certificate of Technical Studies - Engine Mechanics
Universal Techinal Institute
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