Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Smith

Dayton

Summary

Dynamic and customer-focused professional with experience at High Voltage Ice Creamery, excelling in communication and teamwork. Proven ability to enhance customer satisfaction while ensuring food safety and sanitation standards. Skilled in POS operations and multitasking, consistently delivering high-quality service in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Ice Cream Server

High Voltage Ice Creamery
02.2025 - Current
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Short Order Cook

Snoballz Shaved Ice & More, LLC
05.2023 - 08.2024
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
  • Kept kitchen up to code for health and safety inspections.
  • Worked with cash and cards on a POS system
  • Responded to Customer Requests


Education

High School Diploma -

Barbers Hill High School
Mont Belvieu, TX

Skills

  • Communication
  • Teamwork
  • Food handling
  • Customer Service
  • Multitasking
  • POS

Certification

  • CSWA Certified

Timeline

Ice Cream Server

High Voltage Ice Creamery
02.2025 - Current

Short Order Cook

Snoballz Shaved Ice & More, LLC
05.2023 - 08.2024

High School Diploma -

Barbers Hill High School

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