Jacob Smith
Winter Park,CO
Overview
7
7
years of professional experience
Work History
Food and Beverage Manager
Grand Elk Golf Club
04.2025 - 10.2025
- Managed daily operations of food and beverage service, ensuring high-quality guest experiences.
- Analyzed customer feedback to identify trends, driving improvements in service and menu options.
- Organized successful special events that contributed to increased sales figures.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Fostered culture of excellence among staff, providing ongoing training and development opportunities that led to several internal promotions.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
Bartender
Grand Elk Golf Club
05.2024 - 09.2024
- Provided exceptional customer service, resolving issues promptly to maintain high satisfaction levels.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Grand Elk Golf Club
Cart Boy
05.2022 - 08.2022
- Managed pace of play, provided turf repairs and adjusted tee times
- Cleared parking lot of debris, organized carts, and serviced the pool
- Offered carts to patrons, cleaned member clubs, and developed rapport with members
- Received positive feedback for reliability, and providing patrons with a premium experience
Terra Firma Custom Homes
General Labor
05.2020 - 08.2021
- Responsible for making sure job sites were clean and organized
- Provided labor support to carpenters, masons and other skilled trades
- Followed blueprints and diagrams to complete projects according to specifications
- Worked with more knowledgeable professionals to grow understanding of construction principles and standards
- Operated power equipment to move materials and promote job efficiency
- Managed lower level workers when management was not present
Tabernash Tavern
Restaurant Busser
03.2019 - 03.2020
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences
- Pitched in extra hours and helped staff during unexpected times of high volume to improve seating availability and food delivery to tables
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
Education
Duel Immersion Program
Middle Park High School/ Colorado Mountain College
Granby, COBachelor of Science - Business Administration
University of Redlands
Redlands, CA04.2025
Skills
Leadership- adaptive to changing demands, project management, team based approach
Interpersonal- building positive relationships with coworkers, developing rapport with customers
Language- spanish (speaking, writing, reading)
Machine/ Hand Tools- basic hand tool operation, basic machine operation (forklift, front-end loader, excavator)
Timeline
Food and Beverage Manager
Grand Elk Golf Club
04.2025 - 10.2025
Bartender
Grand Elk Golf Club
05.2024 - 09.2024
Grand Elk Golf Club
Cart Boy
05.2022 - 08.2022
Terra Firma Custom Homes
General Labor
05.2020 - 08.2021
Tabernash Tavern
Restaurant Busser
03.2019 - 03.2020
Duel Immersion Program
Middle Park High School/ Colorado Mountain College
Bachelor of Science - Business Administration
University of Redlands
References
Kellen Lutz
(Project Manager at Terra Firma)
(970)281-9856
Kellen@terrafirmacustomhomes.com
Tim Davis
(Welder/ Project Manager at Terra Firma)
(720)232-8008
Tim@terrafirmacustomhomes.com
Stephanie Irving
(Retired Spanish Teacher at Middle Park High School)
Stephanieirving@comcast.net
Alex Weldon
(General Manager)
aweldon@troon.com
Faisal Harahap
(Professor at the University of Redlands)
faisal_harahap@redlands.edu