Jacob Smith
Sales Professional
Blue Springs,MO
Summary
Experienced with client relationship management, negotiation, and sales. Utilizes strategic communication to facilitate leasing and client satisfaction. Track record of successfully closing deals and maintaining strong client rapport.
Overview
8
8
years of professional experience
Work History
Sales and Leasing Consultant
Cable Dahmer Cadillac
08.2023 - Current
- Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Generated repeat business by fostering long-term relationships built on trustworthiness, reliability, and understanding of client requirements.
- Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
- Achieved consistent revenue growth with effective negotiation skills that secured profitable deals for both clients and the dealership.
- Boosted team performance by sharing product knowledge, sales techniques, and best practices during team meetings and training sessions.
Low Voltage Technician
Mishler Technologies
05.2023 - 08.2023
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Mounted panels for ethernet connections, Wi-Fi access points, and security cameras.
- Estimated numerical length of runs during new service installations.
Motor Vehicle Specialist
Johnson County Government
04.2022 - 05.2023
- Calculated and remitted state sales tax, service, and other charges.
- Processed a daily average of 25 vehicle titles per day.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Communicated with customers to resolve common title issues.
- Contacted Kansas Motor Vehicle Department to determine status of pending titles.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Member Service Representative II
Mid American Credit Union
04.2019 - 04.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Sold and cross-sold bank products to new and existing customers.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Recommended loan approvals and denials based on customer loan application reviews.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Cashier Supervisor
Sam's Club #6418
10.2017 - 04.2019
- Built positive relationships with customers to increase repeat business.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
Education
High School Diploma -
Andover Central High School
Andover, KS05.2013
Skills
Professional telephone demeanor
Sales presentations
Goal oriented
Follow-up techniques
Relationship building
Upselling strategies
Lead generation
Closing techniques
Internet communication
Customer service
Sales funnel management
Training development aptitude
Creative problem solving
In-person Customer Support
Accomplishments
Top Sales Consultant 2024
Timeline
Sales and Leasing Consultant
Cable Dahmer Cadillac
08.2023 - Current
Low Voltage Technician
Mishler Technologies
05.2023 - 08.2023
Motor Vehicle Specialist
Johnson County Government
04.2022 - 05.2023
Member Service Representative II
Mid American Credit Union
04.2019 - 04.2022
Cashier Supervisor
Sam's Club #6418
10.2017 - 04.2019
High School Diploma -
Andover Central High School