Summary
Overview
Work History
Education
Skills
Accomplishments
Musician
Additional Information
Timeline
Hi, I’m

Jacob Straw

Business Owner
Missoula,MT

Summary

Dynamic leader and former Owner/President at Hi-Tech Audio & Lighting Inc., adept in business management and customer relations. Spearheaded operations to significantly enhance client satisfaction and loyalty, achieving notable repeat business. Excelled in strategic planning and staff management, fostering a collaborative environment and driving brand growth. Expert in project management and negotiations, consistently delivering optimal solutions. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 34 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

34
years of professional experience

Work History

Hi-Tech Audio & Lighting Inc.

Owner/President of Business Development
01.1990 - Current

Job overview

  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Education

The University of Montana
Missoula, MT

Associate of Applied Science from Eletronics
05.1997

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Operations Management
  • Business Management
  • Business Planning
  • Strategic Planning
  • Project estimating
  • Staff Management
  • Marketing

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].

Musician

I have been playing music since I was 15. I played music in college and Payed for all my education that way, no student loans.


Additional Information

I raised 2 children , now in their 30's. I have a dog and a cat who are friends! My wife has been a great supporter and helper with my business taking care of the crew with food and beverages and working with the crew in any capacity that she can.

I have been a member of the Missoula Downtown Association helping select music for the Downtown Tonight and Out to Lunch events over the years, also providing support for the Missoula Symphony in their outdoor events. I am still working with local non-profit and charity organizations with their events.


Timeline

Owner/President of Business Development

Hi-Tech Audio & Lighting Inc.
01.1990 - Current

The University of Montana

Associate of Applied Science from Eletronics
Jacob StrawBusiness Owner