Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jacob Street

Decatur,IL

Summary

Thorough professional with proficiency in cleaning strategies, leadership, and technical support, exhibiting strong time management and cooperative skills gained from multifaceted roles in carpet cleaning, team leadership, and IT management.

Overview

10
10
years of professional experience

Work History

Carpet Cleaning Technician

Randy's ExperClean
Decatur, Illinois
08.2024 - Current
  • Performed professional carpet and upholstery cleaning services using truck-mounted systems.
  • Utilized advanced cleaning techniques and specialized equipment (e.g., hot water extraction, steam cleaning) to remove stains, dirt, and allergens from various surfaces (carpet, tile, upholstery).
  • Evaluated customer needs and assessed carpet conditions to determine the most effective cleaning methods and solutions.

Professional Speaker

The Culture Project
Pittsburgh, Pennsylvania
08.2022 - 08.2024
  • Developed educational materials to support speaking engagements.
  • Coordinated logistics for events, including scheduling and venue arrangements.
  • Provided feedback to peers on presentation techniques and content delivery.
  • Interacted with audiences during presentations by taking questions and providing answers.

Team Leader

The Culture Project
Pittsburgh, Pennsylvania
08.2022 - 06.2024
  • Led team meetings to discuss project updates and address concerns.
  • Coordinated daily tasks and ensured effective communication among team members.
  • Fostered a positive team environment through encouragement and support of peers.

Data Systems Supervisor

United States Marine Corps
Camp Lejeune, NC
03.2015 - 01.2019
  • Three years of experience as an IT Help Desk Support Technician.
  • Maintained databases, inclusive of upgrades, backups, troubleshooting, and recovery.
  • Provided excellent customer support and service in response to customer initiatives and needs.
  • Provided leadership to 30 personnel, ensuring rapid resolution of technical issues.

Education

Bachelor of Arts - Clinical Psychology

Franciscan University of Steubenville - Online
Steubenville, OH

Skills

  • Detail-oriented
  • Leadership
  • Teamwork and collaboration
  • Time management
  • Dependable and responsible

Accomplishments

  • Navy and Marine Corps Achievement Medal (NAM)
  • Good Conduct Award
  • Certificate of Commendation

Timeline

Carpet Cleaning Technician

Randy's ExperClean
08.2024 - Current

Professional Speaker

The Culture Project
08.2022 - 08.2024

Team Leader

The Culture Project
08.2022 - 06.2024

Data Systems Supervisor

United States Marine Corps
03.2015 - 01.2019

Bachelor of Arts - Clinical Psychology

Franciscan University of Steubenville - Online

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