Jacob Swearengin
Murfreesboro,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Exited to work in either a customer service or data entry role.
Overview
2
2
years of professional experience
Work History
Personnel Technician
Tennessee Air National Guard
Maryville, TN
08.2023 - Current
- Maintained confidentiality of sensitive employee information, upholding high ethical standards and building trust among staff members.
- Coordinated events aimed at boosting employee engagement and fostering a sense of community within the organization.
- Ensured compliance with labor laws and regulations, conducting thorough audits of personnel records and procedures.
- Managed benefits administration, providing employees with accurate information and timely updates regarding their benefit options and enrollment status.
Server
The Honors Course
Ooltewah, TN
05.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cashier
Publix Grocery Store
Chattanooga, TN
12.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Human Resources
Community College of The Air Force
Montgomery, ALNo Degree - Envirnmental Science
The University of Tennessee - Chattanooga
Chattanooga, TN05.2027
High School Diploma -
East Hamilton High School
Ooltewah, TN05.2023
Skills
- HR policies and procedures
- Employee Relations
- Benefits Administration
- Attention to Detail
- Time Management
- Problem-solving abilities
- Microsoft Office
- Human Resources Support
Accomplishments
- Performed in the 2024 London New Years Day Parade
- Lead a diverse group of 90+ individuals at Basic Military Training as a Dorm Chief
- Leadership award for best Technical Director
- Honor Graduate at Basic Military Training
Musician
9 year musician playing the trumpet, french horn, piano, etc.
Timeline
Personnel Technician
Tennessee Air National Guard
08.2023 - Current
Server
The Honors Course
05.2023 - 08.2023
Cashier
Publix Grocery Store
12.2022 - 05.2023
No Degree - Human Resources
Community College of The Air Force
No Degree - Envirnmental Science
The University of Tennessee - Chattanooga
High School Diploma -
East Hamilton High School