Jacob Switalski
Panama City,FL
Summary
Hardworking professional with exceptional judgment, analytical and observation skills seeking a career with advancement opportunities. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
18
18
years of professional experience
Work History
Area Manager of Operations
Rotolo Consultants
Panama City Beach, FL
07.2022 - Current
- Prepared staff work schedules and assigned team members to specific duties.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Conducted regular meetings with department heads to review performance indicators, discuss issues and concerns and provide feedback.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented process improvements to optimize productivity, reduce costs and enhance customer service levels.
- Assisted in recruiting efforts by interviewing prospective candidates for open positions within the organization.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established goals and objectives that aligned with overall business strategy and monitored progress against those goals.
- Collaborated with other managers to develop plans for new initiatives and projects.
- Recruited and trained employees to enable adherence to common standards and procedures.
- Coordinated training programs for newly hired staff members, providing them with the necessary skills needed for success in their roles.
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained staff on new procedures or processes related to their job functions.
- Maintained a safe working environment by adhering to safety regulations and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coordinated with other departments to ensure timely completion of projects.
- Provided leadership and guidance to staff members in order to ensure the efficient operation of all departments.
- Maintained accurate records of employee performance evaluations, disciplinary actions and attendance records.
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
Owner
Gulf Coast Lawn Works LLC
Panama City Beach, FL
10.2020 - 10.2022
- Developed policies and procedures for the organization.
- Mitigated business risks by working closely with staff members and assessing performance.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Reviewed legal documents related to business operations.
- Led startup and creation of operational procedures and workflow planning.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Executed performance reviews to encourage improved productivity for team members.
- Prepared staff work schedules and assigned team members to specific duties.
- Developed strategic plans to increase profitability and efficiency.
- Oversaw budgeting and financial management.
- Formed and sustained strategic relationships with clients.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Operated equipment and machinery according to safety guidelines.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Lawn Care Chemical Manager
U.S. Lawns
Panama City, FL
05.2020 - 10.2020
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with regulatory requirements and industry standards.
- Delegated work to staff, setting priorities and goals.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Implemented quality control measures to uphold company standards.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Directed recruitment, hiring, and training of new staff members.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Oversaw daily operations, maintaining efficiency and quality standards.
Lawn Care Technician Supervisor
Unlimited Lawn Care
Suwanee, GA
01.2018 - 05.2020
- Checked equipment for safety before use.
- Identified lawn diseases and pests, recommending appropriate control measures.
- Inspected properties for weeds, pests, diseases, and other issues that could affect the health of grass or plants.
- Answered customer questions regarding care and general knowledge of landscape.
- Identified and diagnosed insect, weed and fungus conditions and pest-prone areas.
- Utilized hand tools and power equipment safely to maintain lawns and garden beds.
- Relayed new customer opportunities to management to follow up with sales.
- Followed environmental and safety regulations in the application of lawn care products.
- Maintained proper use of ergonomic practices, personal protective and safety equipment.
- Applied fertilizers, herbicides, and insecticides to lawns according to prescribed treatments.
College Scout
National Scouting Report
Flowery Branch, GA
09.2017 - 01.2018
- Recognize exceptional athletes within the State of Georgia
- Knowledgeable in the recruiting process and NCAA rules and regulations
- Develop relationships with College coaches
- Knowledge in the academic requirements for the NCAA and NAIA
- Sales, Marketing, and Presentation of NSR product
- Knowledge in all sports played at the High School and College level
- Developed exercise regimens targeting individual athlete needs.
Supervisor, Forklift Operator
Chep
Dacula, GA
09.2017 - 01.2018
- Operate forklift
- Load trailers with pallets
- Operate pallet stack machine
- Completed daily logs for recordkeeping.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Police Officer
Flowery Branch Police Department
12.2011 - 09.2017
- Conducted preliminary inquiries, field interviews, and follow-up investigations to gather information and evidence
- Secured crime scenes and processed scenes in the absence of an investigator
- Responded to calls relayed by dispatcher such as, domestic disputes, assaults, and burglaries
- Completed thorough reports to describe each incident
- Prepared arrest warrants, testified in court, and communicated with court personnel on a regular basis
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Educated youth groups about the dangers of drug abuse and gang violence.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
- Counseled victims of domestic violence regarding available resources and legal options.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Developed positive relationships with members of the community through outreach programs.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Provided security at public events such as parades, concerts, or sporting events.
- Advised citizens on safety precautions and preventive measures against crime.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Interviewed witnesses and victims to determine critical details relevant to each case.
- Prepared detailed reports on incidents and arrests made.
- Patrolled assigned areas to detect and prevent criminal activity.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
Police Officer
Jefferson Police Department
01.2011 - 12.2011
- Documented reports regarding arrest activities and conducted daily routine procedures
- Prepared cases for trial and testified in court
- Interview suspects and witnesses along with serving warrants and subpoenas
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
- Educated youth groups about the dangers of drug abuse and gang violence.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
- Counseled victims of domestic violence regarding available resources and legal options.
- Documented observations and actions by radioing information and completing reports.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Developed positive relationships with members of the community through outreach programs.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Provided security at public events such as parades, concerts, or sporting events.
- Advised citizens on safety precautions and preventive measures against crime.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Interviewed witnesses and victims to determine critical details relevant to each case.
- Prepared detailed reports on incidents and arrests made.
Juvenile Correctional Officer 2 (SGT)
Gainesville Regional Youth Detention Center
01.2007 - 02.2010
- Ensure safety and security throughout the facility
- Supervise officers that work different units
- House inmates according to classifications
- Verbally deescalate stressful and dangerous situations
- Provided counseling services to juvenile offenders to address behavioral issues.
- Used appropriate means to discipline prisoners.
- Maintained accurate records of all violations and incidents involving juveniles.
- Developed positive relationships with inmates through constructive interactions while enforcing rules fairly.
- Maintained records of prisoners' identification and charges.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Monitored security cameras throughout the facility to ensure safety of staff and inmates.
- Instructed inmates in work assignments and explained tasks.
- Coordinated with outside agencies regarding court hearings or other legal proceedings involving inmates.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Guarded facility entrances to screen visitors.
- Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Responded promptly to emergency situations, such as fights or attempted escapes.
- Performed head counts, checking cells for missing inmates.
- Transported inmates to court, doctor appointments and work sites.
- Collaborated with probation officers, school representatives and other key individuals in community to support adolescents and their families.
- Organized weekly meetings with staff members to discuss any concerns or issues that had arisen during the week regarding inmate behavior or facility operations.
- Encouraged positive behavior changes among juveniles by providing incentives such as rewards for good performance.
Education
Concordia University Wisconsin - Criminal Justice
Concordia University Wisconsin
05.2006
High School Diploma -
Racine Horlick High School
05.2005
Skills
- Logistics management
- Operational efficiency
- Workforce planning
- Compliance management
- Supervisory role background
- Facility management
- Inventory monitoring
- Maintenance scheduling
- Excellent interpersonal skills
- Budgets
- Outstanding communication skills
- Customer and vendor relations
- Staff supervision
- Standard operating procedures
- Report writing experience
- Strategic planning
Awardsandacknowledgements
- Basic Law Enforcement Training CRS (408 hrs)
- Basic Juvenile Corrections Officer Course (160 hrs)
- Approximately 40 courses related to Law Enforcement
- Letter of accommodation from City Of Flowery Branch
- WI State Powerlifting Champion 2005
- WI State Powerlifting 2nd place 2003/2004
- High School National Powerlifting 2nd place 2004
- 4 year Letterman and starter varsity football (Horlick High)
- Rookie of the year 2001 (football)
- 2004 and 2005 team captain (football)
- Coach youth football West Hall Jr Spartans
- Played Semi-pro football for the Caledonia Horseman (2006)
- Assistant Coach for 8th grade Rebels football team in Racine, WI (2006)
- Track and Field coach at New Berlin Eisenhower (2006)
- Very knowledgeable in football (game plan, strategize)
References
References available upon request.
Timeline
Area Manager of Operations
Rotolo Consultants
07.2022 - Current
Owner
Gulf Coast Lawn Works LLC
10.2020 - 10.2022
Lawn Care Chemical Manager
U.S. Lawns
05.2020 - 10.2020
Lawn Care Technician Supervisor
Unlimited Lawn Care
01.2018 - 05.2020
College Scout
National Scouting Report
09.2017 - 01.2018
Supervisor, Forklift Operator
Chep
09.2017 - 01.2018
Police Officer
Flowery Branch Police Department
12.2011 - 09.2017
Police Officer
Jefferson Police Department
01.2011 - 12.2011
Juvenile Correctional Officer 2 (SGT)
Gainesville Regional Youth Detention Center
01.2007 - 02.2010
Concordia University Wisconsin - Criminal Justice
Concordia University Wisconsin
High School Diploma -
Racine Horlick High School