Jacob Taylor
Petersburg,Virginia
Summary
Trustworthy and dedicate cashier with almost 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Cashier
Cookout
Colonial Heights, VA 618 Boulevard
03.2022 - Current
- Greeted customers and responded promptly to customer needs.
- Worked a flexible schedule, extra shifts and overtime to meet business needs.
- Stocked, tagged and displayed merchandise as required and according to store policy.
- Built relationships with customers to encourage repetitive business.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Processed refunds and exchanges in accordance with company policy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Helped customers navigate applications in-store to deliver best-in-class experiences.
- Upsold additional products and services to customers, increasing revenue.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Lifted up to 70 pounds at once
- Performed cash , digital and card transactions to complete customer purchases.
- Operated cash register for cash, digital, and credit card transactions with excellent accuracy levels.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer and accounting for errors, and resolving discrepancies.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Tallied cash drawer at beginning and end of each work shift.
Education
No Degree - Self Taught
N/A
N/ASkills
- Basic Math Competence
- Time Management Skills
- Teamwork and Collaboration
- Effective Communication
- Written and Verbal Communication
- Active Listening
- Feedback Acceptance
- Staff Training
- Staff Supervision
- Reliability and Punctuality
- Honest and Dependable
- Work Ethic and Integrity
- Adaptability and Flexibility
- Multitasking Capabilities
- Order Taking
- Order Verification
- Cash Register Operation
- Cash Handling and Management
- Cash Drawer Balancing
- Cleaning and Sanitizing
- Customer Assistance
- Customer Service
- Product Recommendations
- Upselling Techniques
- Point of Sale
- Customer Relations
- Patience and Empathy
- Payment Processing
- Payment Collection
- Purchase Assistance
- Problem Solving Abilities
- Fraud Prevention Awareness
- Loss Prevention
- Issue Resolution
- Returns Processing
- Credits and Refunds
- Product Knowledge
- Attention to Detail
- Creative Thinking
- Organizational Abilities
- Promotions and Discounts Understanding
- Merchandise Restocking
- Inventory Stocking
- Product Restocking
Timeline
Cashier
Cookout
03.2022 - Current
No Degree - Self Taught
N/A