Summary
Overview
Work History
Education
Skills
About Me
Timeline
Generic

Aniya Sweeney-Allender

Stockton,IA

Summary

Driven and customer-focused professional with extensive experience as a Cashier at Iowa 80 Truckstop and Casey's. Excelled in customer service excellence and cash handling, significantly enhancing customer satisfaction and loyalty. Demonstrated exceptional reliability and problem-solving skills, mentoring new staff and optimizing transaction processes. Proven track record in fostering positive customer relations and executing efficient payment operations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Customer Service. Reliable, time flexible, offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Flexible with changing business needs. Trustworthy and dedicated to any job I love with only 4 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience

Work History

Cashier

Iowa 80 Truckstop
07.2023 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • (Including working 3rd shift)
  • Operated cash register to record transactions accurately and efficiently.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Restocked and organized merchandise in front lanes.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Learned duties for various positions and provided backup at key times.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Built relationships with customers to encourage repeat business.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Answered questions about store policies and addressed customer concerns.

Cashier/Crew Kitchen Staff Member

Caseys
09.2022 - 03.2023
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated hot equipment.
  • Time Management

Education

No Degree - 2nd Education

Eastern Iowa
Davenport, IA

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Written and verbal communication
  • Professionalism and Courtesy
  • Basic Math Competence
  • Conflict Resolution
  • Product Knowledge
  • Refunds and exchanges
  • Issue Resolution
  • Complex Problem-Solving
  • POS system operations
  • Guest inquiries
  • ID Verification
  • Inventory Management
  • Order Packaging
  • Daily Reporting
  • Fraud Prevention Awareness
  • Staff Mentoring
  • Credit and cash transactions
  • Hospitality and accommodation
  • Honest and Dependable
  • Professionalism
  • Reliable and Responsible
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Creative Thinking
  • Cooperative Attitude
  • Relationship Building
  • Adaptability and Flexibility
  • Basic Mathematics
  • Team Leadership
  • Analytical Thinking
  • Employee Training
  • Work Task Prioritization

About Me

I believe that I am a very hard working person with a little over 4 years of customer service experience. Going from food industries to simple behind the counter sales. I do my very best to work with customers and coworkers to make everything in my encounters with them simple and smooth. I have also delt with small children for most of my life, giving me the patients I need to work with difficult or upset customers. With working at the truckstop I deal with lots of new people everyday so you never know whats in store. 

Timeline

Cashier

Iowa 80 Truckstop
07.2023 - Current

Cashier/Crew Kitchen Staff Member

Caseys
09.2022 - 03.2023

No Degree - 2nd Education

Eastern Iowa
Aniya Sweeney-Allender