Jacob Thornton

• Maintaining an exciting and compatible living space in freshman male dormitories (Junior Year) and upper-class residential apartments (Senior Year).
• Planning and budgeting for routine events/parties for residents.
• Mediating conflicts between residents.
• Routine checkups/conversational rounds with residents to keep up to date with mental health and academic excellence.

A job I held during a summer break in college. SNU Crew is a public relations team at Southern Nazarene University that travels to summer camps throughout the South Central region to connect with potential students and advertise the university.

• Coordinating games/activities for campers throughout the various campgrounds.
• Assisting camp directors in operational duties.
• Effectively marketing the university to those who were interested.
• I also served in the role of Travel Coordinator for this team and was responsible for organizing safe travels (via commercial van) to the various campgrounds throughout Oklahoma, Texas, Arkansas, and Louisiana.

• Offering support wherever needed for counselors in the childcare program.
• Assisting in field trips throughout the OKC area.
• Mealtime prep/service.
• Monitoring child safety.
• Constructing educational and team-building activities for students.

• Answering phone calls.
• Directing individuals to the correct departments/offices.
• Delivering mail throughout the campus.
• Organizing information regarding students and staff.

• Collaborated with team members to improve overall customer service performance and best practices.
• Taking and completing customer orders.
• Directing traffic.
• Assisting customers.