JACOB TILFORD
Pomona,CALIFORNIA
Summary
Manage and improve team operations with diplomatic and resourceful leadership. High-energy problem-solver is knowledgeable about competitor strategies and talented in adapting team techniques to overcome challenging styles. Devise and deploy solid recruitment strategies to bring in top athletes. Proficient security professional was skilled at conducting building patrols, securing entrances and exits, and keeping visitors under constant surveillance and experienced in writing reports, updating records, and handling simultaneous tasks in fast-paced settings. Eager life guard always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
13
13
years of professional experience
Work History
Crew Member
Innovation Brew Works
02.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Lifeguard
YMCA Fullerton
06.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
Swim Instructor
YMCA of Fullerton
06.2024 - 08.2024
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Took notes strengths and weaknesses of each child in class to track progress.
Security Officer
Securitas Security Services USA
04.2020 - 08.2022
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Regulated vehicle and pedestrian traffic onto building grounds.
Fast Food Crew Member
Charleys Philly Cheese Steak
01.2019 - 03.2020
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Suggested complementary items to orders to boost sales.
Teachers Assistant
Colony High School
01.2018 - 05.2019
- Alleviated learning gaps and effectively instructed students on history and anatomy practices through introduction of cutting edge educational tools and teaching aids
- Supported instructor with test administration, curriculum development and assignment grading
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Community Service Volunteer
Homeless Shelters And Community Family
02.2012 - 08.2015
- Collected trash and debris from public locations
- Maintained clean, neat and operational facilities to serve all program needs
- Referred families to shelters, legal resources and educational programs
- Conducted community workshops to promote different programs and educate the public on available services
- Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
Education
Associate of Arts - Kinesiology
East Los Angeles Community College
Bachelor of Science - Kinesiology
Cal Poly Pomona
Pomona, CA05.2025
Associate of Arts - Kinesiology
Mount San Antonio College
12.2021
High School Diploma -
Colony High School
Ontario, CA05.2017
Skills
- Customer service
- Written and verbal communication
- Cash flow management
- Exceptional time management skills
- Decision-Making
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Self-Motivated
- Attention to Detail
- Data Entry
- Problem-Solving
Timeline
Lifeguard
YMCA Fullerton
06.2024 - 08.2024
Swim Instructor
YMCA of Fullerton
06.2024 - 08.2024
Crew Member
Innovation Brew Works
02.2023 - Current
Security Officer
Securitas Security Services USA
04.2020 - 08.2022
Fast Food Crew Member
Charleys Philly Cheese Steak
01.2019 - 03.2020
Teachers Assistant
Colony High School
01.2018 - 05.2019
Community Service Volunteer
Homeless Shelters And Community Family
02.2012 - 08.2015
Associate of Arts - Kinesiology
East Los Angeles Community College
Bachelor of Science - Kinesiology
Cal Poly Pomona
Associate of Arts - Kinesiology
Mount San Antonio College
High School Diploma -
Colony High School
Similar Profiles
Kailee BeachKailee Beach
Head Chef at Native Brew WorksHead Chef at Native Brew Works
Matt HarrisonMatt Harrison
Co-Founder/Partner/Head Brewer at Sunken Silo Brew WorksCo-Founder/Partner/Head Brewer at Sunken Silo Brew Works
Chad CaplingerChad Caplinger
Restaurant Manager at DESTIHL Restaurant & Brew WorksRestaurant Manager at DESTIHL Restaurant & Brew Works