Jacob Tobias
Spring,TX
Summary
Customer-oriented Store Manager offering experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of 200 store associates 15 supervisors and 5 assistant managers.
Overview
6
6
years of professional experience
Work History
Store Manager
Lowe's
The Woodlands, TX
06.2022 - Current
- Headed the flagship location for the region, managing close to 200 employees and driving annual sales volume of $50 Million.
- Took on diverse responsibilities in leading community engagement efforts, such as managing disaster relief operations and spearheading school remodeling, projects for veterans as well as other groups in need
- Cultivated a high-performance culture, transforming an underperforming store from last place in the company to leading the district
- Fostered internal growth culture resulting in district-leading internal promotions and increased store engagement.
Assistant Store Manager
Lowe's
Spring, TX
05.2019 - 06.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
Service Manager
Lowe's
Spring, TX
04.2018 - 05.2019
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Monitored service performance metrics to identify areas of improvement.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
Education
Some College (No Degree) -
Lone Star College System
Spring, TXSkills
- Project Management
- Store operations oversight
- Retail Inventory Management
- Payroll Management
- Loss Prevention
- Team Development
- Sales Analysis
- Leading Staff Meetings
Timeline
Store Manager
Lowe's
06.2022 - Current
Assistant Store Manager
Lowe's
05.2019 - 06.2022
Service Manager
Lowe's
04.2018 - 05.2019
Some College (No Degree) -
Lone Star College System