Jacob Tollette
Chouteau,OK
Summary
Dynamic Service Technician with extensive experience at Atlas Automotive Repair, excelling in installation and repair while ensuring regulatory compliance. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for attention to detail and teamwork, consistently improving service efficiency and reducing equipment downtime.
Overview
7
7
years of professional experience
Work History
Service Technician
Atlas Automotive Repair
08.2021 - 08.2025
- Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services, ensuring optimal vehicle performance and safety compliance.
- Collaborated with team members to streamline service processes, enhancing workflow efficiency.
- Mentored junior technicians on repair techniques and best practices in automotive service.
Lube Technician
Glover Jeep Dodge Ram
07.2021 - 08.2021
- Conducted routine oil changes and fluid checks to ensure vehicle performance.
- Operated hydraulic lifts and other tools for efficient service delivery.
- Maintained cleanliness and organization of work area to promote safety.
Service Technician
Meineke Auto Care Center
10.2019 - 07.2021
- Implemented quality control measures to improve service accuracy and customer satisfaction levels.
- Maintained detailed records of repairs and services performed for inventory management purposes.
- Enhanced customer communication by providing clear explanations of repairs needed and service options available.
Lube Service Technician
Rafferty Subaru
07.2019 - 09.2019
- Conducted routine oil changes and fluid checks to ensure vehicle performance.
- Inspected and diagnosed vehicle systems for potential issues, enhancing service efficiency.
- Collaborated with team members to maintain a clean and organized work environment.
Service Technician
Ciocca Dealerships
02.2019 - 07.2019
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Detail Assistant
Porsche Of The Main Line
09.2018 - 02.2019
- Assisted in inventory management, ensuring accurate tracking of parts and supplies.
- Implemented quality control measures to enhance service accuracy and customer satisfaction.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Efficiently managed multiple tasks under tight deadlines without sacrificing quality or accuracy.
Service Technician
Boney's Diesel and Automotive
05.2018 - 08.2018
- Adhered to safety protocols and policies to reduce workplace hazards.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Evaluated systems according to predetermined checklist and noted issues.
Education
Certificate of Technical Studies - Automotive Service And Repair
Universal Technical Institute
Exton, PA09-2019
High School Diploma -
Chouteau High School
Chouteau, Oklahoma05-2018
Skills
- Installation and repair
- Attention to detail
- Customer service
- HVAC systems 609 Certified
- Regulatory compliance
- Mechanical tools
- Maintenance and repair
- Troubleshooting and diagnosis
- Warranty repair
- Testing and analysis
- Following safety practices
- Problem-solving
- Safety management
- Teamwork and collaboration
Timeline
Service Technician
Atlas Automotive Repair
08.2021 - 08.2025
Lube Technician
Glover Jeep Dodge Ram
07.2021 - 08.2021
Service Technician
Meineke Auto Care Center
10.2019 - 07.2021
Lube Service Technician
Rafferty Subaru
07.2019 - 09.2019
Service Technician
Ciocca Dealerships
02.2019 - 07.2019
Detail Assistant
Porsche Of The Main Line
09.2018 - 02.2019
Service Technician
Boney's Diesel and Automotive
05.2018 - 08.2018
Certificate of Technical Studies - Automotive Service And Repair
Universal Technical Institute
High School Diploma -
Chouteau High School