Jacob Vachon
Portland,USA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Dollar Tree
11.2021 - Current
- Engaged with diverse clientele to enhance shopping experiences and resolve issues efficiently.
- Maintained professionalism in all interactions, ensuring a calm environment for customers.
- Navigated numerous challenges without conflict, demonstrating strong problem-solving skills.
- Assisted non-English speaking individuals by effectively guiding them to desired products.
- Fostered positive relationships with customers to promote satisfaction and loyalty.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
Shaw's
07.2017 - 09.2017
- Acquired foundational customer service skills essential for effective client interactions.
- Developed confidence in assisting customers through personalized service approaches.
- Learned techniques for maintaining calmness and support during challenging situations.
- Recognized importance of seeking assistance when necessary to enhance service delivery.
- Helped customers complete purchases, locate items, and join reward programs.
Education
computer science
University of Maine
SMCC
05-2025
High school diploma -
Deering High School
Portland, ME06.2019
Skills
- Computer skills
- Customer Service
- Cash handling
- Computer Literacy
- Problem-solving
- Writing
- Reading comprehension
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Dollar Tree
11.2021 - Current
Cashier
Shaw's
07.2017 - 09.2017
computer science
University of Maine
SMCC
High school diploma -
Deering High School
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