Jacob Vannostrand
Reno
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
7
7
years of professional experience
Work History
Bartender
Filthy McNasty's Irish Bar
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
General Manager
Massage Envy
06.2023 - 06.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Area Sales Manager
Dillard's
05.2018 - 06.2024
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Reno, NV02-2018
GED -
Truckee Meadows Community College
Reno, NV01-2013
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Cash register operation
- Handling difficult customers
- Menu memorization
- Memory retention
- Alcohol awareness
- Food service
- New hire training
- Team training and development
- Beverage preparation
- Drink preparation techniques
- Inventory
Timeline
Bartender
Filthy McNasty's Irish Bar
05.2024 - Current
General Manager
Massage Envy
06.2023 - 06.2024
Area Sales Manager
Dillard's
05.2018 - 06.2024
Cosmetology License - Cosmetology
Paul Mitchell The School
GED -
Truckee Meadows Community College
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