Jacob Villarreal
Round Rock,TX
Summary
Dedicated college student with basic knowledge in coding languages: C++, Python and C.
Driven professional, adept in data entry and dispatch software, showcasing a 95 wpm typing speed. Excelled in high-stress situations, enhancing team efficiency and communication. Demonstrated critical thinking and effective communication, significantly improving process streamlining and accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Adept in communicating with peers and determining issues within group settings. Willingness to speak up to and with others first to initiate effective teamwork.
Overview
4
4
years of professional experience
Work History
Dispatcher
Tso Chinese Takeout & Delivery
05.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Monitored and tracked dispatch communication systems.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Provided customers with information on products and services.
- Compiled data and reviewed information for accuracy prior to input.
- Identified data entry errors and reported to necessary departments.
- Improved efficiency in data entry tasks by streamlining processes and utilizing keyboard shortcuts.
Datacenter Technician
Tobias International, Craig Tobias
01.2020 - 08.2020
- Moved shelves, power strips, servers, switches and other equipment.
- Observed servers and how they performed on a normal work day.
- Observed basic website design for the company's official website.
- Assisted with the planning and execution of datacenter maintenance, ensuring minimal disruption to client services.
- Assisted with performing datacenter readiness tests.
- Accepted tasks and documented status using ticketing system, time reports and email.
Education
Bachelor of Science - Computer Science
University of North Texas
Denton, TX05.2025
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Critical Thinking
- Effective Communications
- Creative Thinking
- 95 wpm Typing Speed
- Microsoft Office
- Data Center Operations
- Asset Management
- Performance Optimization
Basketball, Football, Sports
Always have been a fan of team-oriented sports since childhood. I believe being involved in team settings through this outlet allowed me to develop excellent communication skills and the ability to identify issues within a group and act to remedy them. The love for sports also inspires to me to lead a active lifestyle, and I frequently put in effort to work out or play to maintain a healthy body and subsequently a healthy mind.
Timeline
Dispatcher
Tso Chinese Takeout & Delivery
05.2024 - Current
Datacenter Technician
Tobias International, Craig Tobias
01.2020 - 08.2020
Bachelor of Science - Computer Science
University of North Texas
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