Jacob Vrieze
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Great with current retail promotions and reward programs for stores. I am also a results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Acting/Fill in Store Manager
Casey's General Stores Inc
2017.05 - 2018.11
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
2nd Assistant Store Manager
Dons Motor Mart
2016.02 - 2017.05
- Provided constructive feedback to the Store Manager on team member performance, suggesting areas for improvement or potential candidates for promotions.
- Played a key role in achieving sales targets by motivating team members through performance feedback sessions and recognition initiatives.
- Trained store associates on operating practices and procedures.
- Coordinated store events and promotional activities to entice new customers and foster loyalty among existing patrons.
- Contributed to a positive work environment by promoting teamwork and fostering open communication among staff.
- Collaborated with other Assistant Managers to develop promotional events, seasonal campaigns, and special offers that drove foot traffic and increased sales.
- Assisted in the recruitment process by conducting interviews, evaluating applicants, and helping to select qualified candidates who would contribute positively to the store''s overall success.
Education
High School Diploma -
Lake Mills High School
Lake Mills, IA05.2017
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Outstanding communication skills
- Team leadership and coaching
- Shift Scheduling
- Employee Training
Certification
- ServSafe Certified.
- I-PACT and I-PLEDGE certified
Timeline
Acting/Fill in Store Manager
Casey's General Stores Inc
2017.05 - 2018.11
2nd Assistant Store Manager
Dons Motor Mart
2016.02 - 2017.05
High School Diploma -
Lake Mills High School