Lisa Tipsword
Albany,OR
Summary
Dynamic retail professional with extensive experience at CosmoProf Beauty Supply, specializing in sales management and customer service excellence.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Acting Store Manager/Assistant Manager
CosmoProf Beauty Supply
Corvallis, OR
03.2020 - 04.2025
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Customer Service
Beauty Advisor
Ulta
Corvallis, OR
09.2019 - 03.2020
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Cash Handling
Customer Service Representative
TJmaxx
Corvallis, OR
08.2019 - 03.2020
- helping customers find products
- checking in shipments
- putting out products
- cash handling
Customer Service Representative
Corvallis Outlet Store
Corvallis, OR
03.2016 - 08.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided exceptional customer service to ensure customer satisfaction.
- Helped with social media
- Checked in shipments
- Stocking and merchandising products
- Cash Handling
Office Manager
Corvallis Grocery Outlet
Corvallis, OR
04.2002 - 05.2015
- Oversaw operations in certain departments
- Balanced cash deposits
- Took care of charge accounts
- Checked in deliveries
- Ordered products and received the invoices
Senior Hairstylist
JCPenney Salon
Hilo, HI
08.1990 - 03.2002
- Managed appointment bookings including scheduling appointments with clients.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Updated and maintained customer information records and beauty services provided.
- All hairstylist related services
Education
Licensed Cosmetologist - Hair
A'Arts College of Beauty
Oregon03-1990
Skills
- Sales management
- Inventory control
- Cash handling
- Visual merchandising
- Customer service
- Team leadership
- Employee training
- Product knowledge
- Reliable
- Supply ordering
- Friendly and positive
- Outstanding communication skills
- Accurate cash handling
- Store merchandising
- Store opening and closing procedures
Certification
- Cosmetology license
Timeline
Acting Store Manager/Assistant Manager
CosmoProf Beauty Supply
03.2020 - 04.2025
Beauty Advisor
Ulta
09.2019 - 03.2020
Customer Service Representative
TJmaxx
08.2019 - 03.2020
Customer Service Representative
Corvallis Outlet Store
03.2016 - 08.2019
Office Manager
Corvallis Grocery Outlet
04.2002 - 05.2015
Senior Hairstylist
JCPenney Salon
08.1990 - 03.2002
Licensed Cosmetologist - Hair
A'Arts College of Beauty