Jacob Wagner
Freeport,IL
Summary
Performance-focused individual offering broad-based experience in clerical and administration management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of scheduling procedures. Well-defined communication, technical and analytical aptitudes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
Security Officer Supervisor
Page Security And Investigation Inc.
10.2020 - Current
- Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.
- Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
- Conducted thorough investigations into security breaches, identifying root causes and implementing preventive measures.
- Assisted in the development of security plans for special events, coordinating with multiple departments to ensure seamless execution.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Trained security workers on site-specified procedures.
- Managed security staff scheduling for position coverage.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
Administrative Assistant to the Superintendent
Veteran Assistance Commission Of Stephenson County
02.2019 - 05.2020
- Personally digitized 20 years of Veterans files to be better accessed for faster service.
- Developed comprehensive reports for the Superintendent by compiling data from multiple sources accurately.
- Ensured compliance with local, state, and federal regulations by staying updated on relevant policies affecting operations.
- Maintained office supplies inventory by checking stock levels, placing orders, and ensuring prompt delivery to support efficient daily operations.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assistant Shift Supervisor
Colony Brands, Inc.
05.2013 - 09.2016
- Improved warehouse efficiency by streamlining processes and implementing best practices.
- Reduced order processing times through effective delegation of tasks to team members.
- Increased shipping accuracy with thorough quality control checks and proper training.
- Maintained high safety standards, conducting regular inspections and addressing potential hazards.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Adhered strictly to OSHA regulations for safe forklift operation, minimizing the risk of accidents and promoting a secure work environment.
- Ensured timely completion of tasks by delegating responsibilities according to staff strengths and availability.
Corrections Officer
Winnebago County Sheriff's Dept
08.2003 - 09.2012
- Provided safety and security for all staff, inmates and visitors
- Provided the basic needs while observing and maintaining order and discipline for up to 64 individuals.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Worked in both Booking and Bond out which required date entry and scheduling for various releases and court appearances.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Authored incident reports for management on violations and discrepancies.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Interviewed inmates to obtain information and assess needs.
- Interviewed inmates to obtain information and evidence.
Alarm Response Officer
Per Mar Securities
11.2002 - 08.2003
- Was responsible to respond various type of alarms for various clients whether business or personal residences
- To ascertain what type of response was needed either the Police or Fire if not all ready contacted via the security operator
- Was responsible for investigating the open alarms and to ascertain their cause and patrol and clear the property either perimeter or inside based on the clients request.
Detention Officer
Yuma County Sheriff's Office
11.2000 - 09.2002
- Was responsible for maintaining safety and security for all staff, inmates and visitors
- Directly observed up to 56 inmates in a open setting while providing basic needs and discipline based on various rule infractions.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Regularly conducted security and sanitation checks.
- Made rounds at specified intervals and conducted head counts and roll calls.
United States Marine
United States Marine Corps
10.1992 - 11.2000
- Did various types of jobs based on location of deployment
- While stationed over seas I was assigned to the squadron maintenance division in charge of all maintenance for the various squadrons on base
- Inspected all incoming maintenance requests and the item being repaired to insure that the item is issued to the proper repair division
- Gave weekly progress reports to the Maintenance Officers to show the progress of the various repair divisions and catch possible material abuse trends
- While Stationed at MCAS Yuma Az was assigned to the base Ammo Supply Point
- Where I was in charge of all deliveries from various trucking companies ensuring that the item being received or shipped was correct and all paperwork matched all item present
- While assigned to the Ammo point I worked closely with various types of units that came to the area to train
- Provided the items requested insuring all paperwork matched when issued and when the items where turned in either expended, unused or non serviceable
- Types of units supported where the various ground units (i.e Infantry either ground or mechanized) Royal British Marines, Royal Australian Air Force, and Navy Seals
- Worked closely with EOD and providing items and man power to conduct various EOD operations
- From basic item safetying to the destruction of large amounts of various military ordnance.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
Criminal Justice -
American InterContinental University
Hoffman Estates, IL01.2007
Business Management -
American InterContinental University
Hoffman Estates, IL01.2005
Skills
- Customer service
- Report writing
- Computer literacy
- Organizational skills
- Interpersonal skills
- Work Ethic
- Interpersonal Communication
- Scheduling knowledge
- Verbal and Written Communication
Accomplishments
Was awarded the Navy Marine Corps Achievement Medal for going above and beyond in various areas of my responsibilities while serving at Marine Corps Air Station Yuma AZ Station Weapons.
Affiliations
- Founding member of the American Legion Riders post 308 Forreston IL
- Member of the Harley Owners Group Since 1995
Timeline
Security Officer Supervisor
Page Security And Investigation Inc.
10.2020 - Current
Administrative Assistant to the Superintendent
Veteran Assistance Commission Of Stephenson County
02.2019 - 05.2020
Assistant Shift Supervisor
Colony Brands, Inc.
05.2013 - 09.2016
Corrections Officer
Winnebago County Sheriff's Dept
08.2003 - 09.2012
Alarm Response Officer
Per Mar Securities
11.2002 - 08.2003
Detention Officer
Yuma County Sheriff's Office
11.2000 - 09.2002
United States Marine
United States Marine Corps
10.1992 - 11.2000
Criminal Justice -
American InterContinental University
Business Management -
American InterContinental University
Similar Profiles
PIERRE PAUL NONOPIERRE PAUL NONO
PRIVATE INVESTIGATOR at Secret Eye Investigation and SecurityPRIVATE INVESTIGATOR at Secret Eye Investigation and Security
MEGAN NELSONMEGAN NELSON
Field Supervisor at Mountaineer Investigation & SecurityField Supervisor at Mountaineer Investigation & Security
WATANPREET SINGHWATANPREET SINGH
Security Guard at Titan Security And Investigation ServiceSecurity Guard at Titan Security And Investigation Service