Jacob Walsh
McFarland,WI
Summary
I am a highly motivated, hard-working individual, with a desire to take on new challenges. I have strong customer service skills, strong communication skills, and active listening skills, which contribute to a positive customer experience. Adaptable team player with a solid foundation in basic math and computer skills.
Overview
6
6
years of professional experience
Work History
Scanning Operator
Fiscal Assistance, Inc.
Madison, WI
06.2020 - 07.2020
- Adhered strictly to confidentiality requirements when handling confidential information during the scanning process.
- Organized hard copy material prior to scanning according to established procedures.
- Performed daily scanning of documents using printer/scanning equipment and ensured accuracy of data entry into the system.
Cashier/Customer Service Representative
Shopko Stores
Monona, WI
06.2014 - 05.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer inquiries and resolved customer complaints professionally in accordance with company policy.
- Processed returns, refunds, and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
High School Diploma -
McFarland High School
McFarland, WI06-2013
Skills
- Document scanning
- Data entry
- Confidentiality adherence
- Equipment operation
- Customer service
- Cash register operation
- Payment processing
- Effective communication
- Time management
- Customer service excellence
- Cash handling and management
- Basic math
- Teamwork
Affiliations
- Avid sports enthusiast
Timeline
Scanning Operator
Fiscal Assistance, Inc.
06.2020 - 07.2020
Cashier/Customer Service Representative
Shopko Stores
06.2014 - 05.2019
High School Diploma -
McFarland High School
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