Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Wenger

Manchester,NH

Summary

Results-driven professional with experience in delivery operations and customer service. Demonstrates reliability and effective problem-solving skills in fast-paced environments. Aiming to leverage skills to improve operational efficiency and enhance customer experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Associate

NH Blacklabs
Hooksett, NH
06.2023 - Current
  • Operated delivery vehicles efficiently to ensure timely package distribution.
  • Navigated routes using GPS and tracking systems for optimal delivery efficiency.
  • Maintained accurate logs of deliveries, including addresses and timestamps.
  • Assisted in loading and unloading packages, ensuring safe handling and organization.

Front Desk Associate

Planet Fitness
Manchester, NH
02.2022 - 05.2023
  • Greeted members and guests, providing exceptional customer service to enhance their experience.
  • Managed front desk operations, ensuring smooth check-in and check-out processes.
  • Assisted in maintaining cleanliness and organization of the front desk area.
  • Handled member inquiries and resolved issues efficiently to improve satisfaction levels.
  • Conducted facility tours for prospective members, showcasing amenities and services available.

Operations Assistant

UConn Recreation
Storrs, CT
09.2022 - 11.2023
  • Coordinated daily operational activities to enhance service delivery and member satisfaction.
  • Assisted in managing facility schedules, optimizing resource allocation for events and programs.

Education

Associate of Arts - Liberal Arts

New Hampshire Institute of Technology
Concord, NH
12-2026

Skills

  • Loading and unloading
  • Package handling
  • GPS navigation
  • Deadline adherence
  • Problem-solving
  • Customer service

Certification

  • Commercial Driver Medical Certification, Department of Transportation - 7/1/2025-7/1/2026

Timeline

Delivery Associate

NH Blacklabs
06.2023 - Current

Operations Assistant

UConn Recreation
09.2022 - 11.2023

Front Desk Associate

Planet Fitness
02.2022 - 05.2023

Associate of Arts - Liberal Arts

New Hampshire Institute of Technology