Jacob Westenhaver-Primo
Albuquerque,NM
Summary
Hard working with a proven track record at Jamba, excelling in customer service and leadership. Expert in handling escalated issues, mentoring teams for peak performance, and ensuring consistency with policies and products. Skilled in cash handling. Demonstrates exceptional time management and a flexible schedule. Great at enhancing team efficiency and customer satisfaction while also building a positive work environment.
Overview
5
5
years of professional experience
Work History
Shift Manager
Jamba
Granada Hills, CA
02.2020 - 02.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts culture.
Education
High School Diploma -
Rock Canyon Highschool
Colorado06.2019
Skills
- Cash handling
- Opening and closing procedures
- Energetic and enthusiastic
- Flexible schedule
- Team building
- Fast and efficient
- Food handling
- Leadership
- Customer service
- Computer skills
- Time management
- Cleanliness
Timeline
Shift Manager
Jamba
02.2020 - 02.2025
High School Diploma -
Rock Canyon Highschool