Jacob Williamson
St. George
Summary
Dynamic Account Manager with a proven track record at Key Hospitality Solutions, excelling in client relations and exceptional communication. Enhanced customer satisfaction through effective problem resolution and strategic networking. Skilled in team management and account oversight, consistently fostering strong professional connections and delivering outstanding service. Can lift heavy items, unloaded product for Anasazi Steakhouse.
Overview
4
4
years of professional experience
Work History
Account Manager
Key Hospitality Solutions
10.2024 - Current
-Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
-Actively participated in networking events within the industry, expanding professional connections and generating leads.
-Did work for some of our accounts doing housekeeping labor and supervising
Lead Host
Anasazi Steakhouse
11.2021 - 10.2024
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
- Maintained a clean and welcoming environment, setting the tone for an enjoyable dining experience.
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Exceptional communication
- Team management
- Heavy lifting
- Restocking shelves
Timeline
Account Manager
Key Hospitality Solutions
10.2024 - Current
Lead Host
Anasazi Steakhouse
11.2021 - 10.2024
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