Jacob Willingham
Lakeland,FL
Summary
Sales professional with a proven track record of driving revenue growth and fostering client relationships. Expertise in assessing customer needs and delivering customized solutions that lead to successful deal closures. Strong communication, negotiation, and problem-solving skills enhance team collaboration and target achievement.
Overview
16
16
years of professional experience
Work History
Territory Sales Representative
Martin Supply
Lakeland, FL
05.2013 - Current
- Created value propositions tailored to individual clients' business needs.
- Identified potential customers and developed relationships with key decision makers.
- Participated in regular team meetings to discuss progress and challenges faced by the team members.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Analyzed customer feedback and identified areas of improvement in products or services offered.
- Worked closely with other departments, such as operations, logistics, and finance.
- Attended industry conferences and trade shows to stay up-to-date on market trends.
- Generated detailed reports on sales performance against targets set by management.
- Built and maintained strong, long-lasting customer relationships to enhance client retention.
- Participated in sales training and workshops to improve product knowledge and sales techniques.
- Provided every customer with comprehensive assistance upon entering, merchandise selection, and completion of purchases.
- Operated scanners, computers, and other equipment to track orders.
- Identified discrepancies between physical count and computer data.
- Maintained stock levels in accordance with company policies.
- Ensured safety protocols were followed at all times while operating machinery.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Kept shelves, workstations, and pallet areas neat and tidy to maintain safe work environment.
- 3M Outside Sales Specialist
Quality Manager
Toyota Motor Manufacturing Alabama
Huntsville, AL
01.2009 - 05.2013
- Developed and implemented quality assurance processes to ensure product compliance with customer requirements.
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Reviewed engineering change requests to ensure conformity with established quality standards.
- Oversaw study of problems in production lines and creation of new products or procedures to alleviate impediments to optimal production or profits.
- Monitored changes in quality regulations and standards, updating company practices to maintain compliance.
- Monitored execution of testing activities, directing supervisors, inspectors, and floor workers according to testing specifications to gather accurate, useful data.
- Fostered a team-oriented environment, encouraging collaboration and knowledge sharing among quality and production staff.
Education
Associate of Science - Business Management
University of North Alabama
Florence, ALSkills
- Customer relationship management
- Sales forecasting
- Value proposition development
- Market analysis
- Sales reporting
- Lead generation
- Networking skills
- Sales data tracking
- Business solutions
- Account servicing
- Market research
- Business growth management
- Strategic planning
- Attention to detail
- Task prioritization
- Analytical thinking
- Multitasking Abilities
- Goal setting
- Merchandising proficiency
- Sales presentations
- Reliability
- Sales cycle management
- Quality assurance
- Time management
- Team collaboration
- Complaint resolution
Accomplishments
Martin Supply 2023 Inaugural #ALL4ONE Award.
Timeline
Territory Sales Representative
Martin Supply
05.2013 - Current
Quality Manager
Toyota Motor Manufacturing Alabama
01.2009 - 05.2013
Associate of Science - Business Management
University of North Alabama