Jacob Youngman
Des Moines,IA
Summary
Proven in enhancing customer satisfaction and streamlining operations, I excelled at Housby Mack by mastering vehicle inspections and oil changes, alongside fostering strong relationships. My adaptable skill set includes problem-solving and safety compliance, contributing to a safer, more efficient workplace. Achievements include maintaining a high accuracy rate in fast-paced environments, underscoring my dependability and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Lube Technician
Housby Mack
10.2022 - 06.2024
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
Line Cook
Dominos Pizza Co.
09.2021 - 07.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Cashier
Caseys's General Stores
07.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Mundelein High School
Mundelein, ILSkills
- Customer Service
- Dependable and Responsible
- Problem-Solving
- Fluid Checks
- Oil Changes
- Vehicle Inspection
- Multi-point inspection
- Safety Compliance
- Tire Rotations
- Brake Inspection Knowledge
- Workplace Safety Practices
- Relationship Building
Timeline
Lube Technician
Housby Mack
10.2022 - 06.2024
Line Cook
Dominos Pizza Co.
09.2021 - 07.2022
Cashier
Caseys's General Stores
07.2020 - 08.2021
Mundelein High School
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