Jacob Zuba
Spring Hill
Overview
2
2
years of professional experience
Work History
Insider/Manager's Assistant
Jason Haynes
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
Skate Rental/Arcade Attendant
Chris
11.2022 - 08.2023
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
- Promoted guest loyalty through consistent implementation of promotional offers and rewards programs tailored specifically for frequent visitors.
- Supervised gameplay and monitored guests' actions to prevent theft.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Education
High School Diploma -
F.W Springstead Highschool
3300 Mariner Blvd06-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Task delegation
Affiliations
- Certified Black Belt Instructor
Timeline
Insider/Manager's Assistant
Jason Haynes
03.2024 - Current
Skate Rental/Arcade Attendant
Chris
11.2022 - 08.2023
High School Diploma -
F.W Springstead Highschool