Jacobb Gallegos
Los Angeles,CA
Summary
Motivated and reliable with 6 years of customer service experience ensuring quick and seamless customer transactions and sales, managing inventory, returns, and adhering to departmental policies. Excellent time management skills with great organization and works well with others.
Overview
8
8
years of professional experience
Work History
Sales Associate
Entro
2022.04 - Current
- Helped customers every day with positive attitude and focus on customer satisfaction
- Responded to customer calls and emails to answer questions about financial discrepancies or errors, damages, and returns
- Processed damages and returns in a timely manner
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Collaborated with warehouse team members to stay current on inventory levels, complete accurate orders, and resolve item issues
- Assist in fulfilling customer orders daily
Warehouse Associate
YouBar, Inc
2020.11 - 2022.04
- Ingredient preparation for kitchen orders in a timely manner
- Inventory Management
- Processing damaged or defecting ingredients and materials
- Shipping and receiving ingredients and material
- Confirmed accuracy, quality and quantity of materials received and listed on BOL
- Drove forklifts, pallet jacks and other equipment to move materials
- Worked safely around moving machinery
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assisted in opening a new facility
Merchandiser
REYES COCA COLA COMPANY
2020.09 - 2020.10
- Driving to multiple store locations
- Restocking shelves to company standards
- Managing company inventory
- Building displays for store events
- Inform company of damaged products
Customer Service Associate
JCPenney
2015.11 - 2020.09
- Cashiering
- Processing returns, damages, and chargebacks
- Maintaining a clean workspace for myself and others
- Sales floor recovery
- Answering customer phone calls
- Assisting customers with online orders
Education
Schurr High School Montebello
06.2014
Skills
- Payment and Order Processing
- Outgoing Personality
- Quick Learner
- Responsible
- Teamwork and Collaboration
- Inventory Tracking
- Professional Demeanor
Timeline
Sales Associate
Entro
2022.04 - Current
Warehouse Associate
YouBar, Inc
2020.11 - 2022.04
Merchandiser
REYES COCA COLA COMPANY
2020.09 - 2020.10
Customer Service Associate
JCPenney
2015.11 - 2020.09
Schurr High School Montebello
Similar Profiles
Sheikh AbdillahSheikh Abdillah
Business Development Manager at Entro Concepts Pte LtdBusiness Development Manager at Entro Concepts Pte Ltd
Laurie HendersonLaurie Henderson
Managing Partner at CapSync Solutions, LLCManaging Partner at CapSync Solutions, LLC
Nahzje QuailNahzje Quail
Behavioral Health Technician at Thomas Jefferson HospitalBehavioral Health Technician at Thomas Jefferson Hospital