Jacob Bradford Lane
Virginia Beach,VA
Summary
Goal-driven travel expert with 4+ years of experience. Excellent administrative skills and proven expertise in customer service and in resolving conflicts. A Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Defense Travel Specialist
United States Navy
08.2019 - Current
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for members, arranging for airfare as well as hotel and rental car reservations.
- Provided training and assistance for over 267 navy reserve and active reserve members on defense travel system operations.
- Supervised payments via government travel cards and personal credit and debit cards and handled sensitive information with professionalism and discreteness.
- Reviewed travel vouchers for critical errors and assisted members with corrections.
- Identified and eliminated safety hazards and issues during travel promptly, via SATO and CitiManager.
C-130 Loadmaster
United States Navy
02.2018 - 11.2022
- Evaluated and calculated cargo quantity, optimum orientation and weight to make accurate decisions about handling.
- Enforced safety standards with crew and handlers, minimizing risks to personnel, equipment and cargo.
- Demonstrated use of emergency equipment and escape routes to passengers.
- Trained new load masters in areas such as safety procedures or equipment operation.
- Maintained operational compliance with aviation safety regulations and good practices.
- Flew with crews and handled in-flight cargo needs
Courtesy Clerk
Super 1 Foods
11.2017 - 02.2018
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Used pallet jacks to move merchandise to sales floor for stocking.
Education
High School Diploma -
Flathead High School
Kalispell, MT06.2017
Skills
- Interpersonal Communications
- Complex Problem-Solving
- Standard Operating Procedure
- Teamwork
- Time management
- Critical thinking
- Decision-making
- Organizational
Timeline
Defense Travel Specialist
United States Navy
08.2019 - Current
C-130 Loadmaster
United States Navy
02.2018 - 11.2022
Courtesy Clerk
Super 1 Foods
11.2017 - 02.2018
High School Diploma -
Flathead High School
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